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December 2023 by Tom Askew
Miserable experience with pharmacy. I suggest people go to Walgreens or go to Tulsa and find a competitor or go to Walmart or go wherever in the free world they can to avoid Sand Springs CVS. The corporate policies are awful and the pharmacy is worthless.
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September 2023 by Brandon Parks
Worst pharmacy I’ve ever used. Medicine is always out of stock when I need it and have to go days without. I recommend using any other pharmacy.
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August 2023 by Joseph McLaughlin
Magically my medication has disappeared. The only thing CVS has done his blame the urgent care. The urgent care tells me everything is fine. Let’s not even talk about the fact that the guy at the window stole my ID. I hope those two or three days of painkillers were worth it for you. I wasn’t able to sleep all weekend. I’ve got my lawyer. We will see you soon!! Since all I can do is continue updating this review for this absolute abhorrent CVS. They get sent over three prescriptions for after my surgery and magically they only have one. If you guys can’t get simple things like prescriptions, right you seriously need to consider a job change. Awful humans, horrendous, awful people.
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August 2023 by joel vines
Every single time I come to this pharmacy, it's a nightmare. I have to wait a half hour or more, even if the prescription was called in literally hours, let me repeat that, HOURS ahead of time. No other pharmacy in the area has these issues. Being conveniently located, absolutely doesn't mean they're convenient. When you mention these issues to anyone working there, they couldn't care less what your problem is.
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July 2023 by Judy Orr
I had a great shopping trip today at cvs in sand springs ok. I love the savings and the good customer service with Donna the manager. The store is clean and so organized. All the clerks are knowledgeable. Today Aaliyah helped me . She was very courteous. I never go in Walmart anymore. Thank you Donna for having a good staff and all your hard work.
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July 2023 by Dustin Lay
If I could give this place 0 stars I would because that's how many prescriptions they were able to fill for me. My doctor ordered the script and just because CVS machines went down, they said I'd have to bring in a written copy of the script. My doctor's office was closed with no way of resolving this issue. I didnt get my meds and I suffered. Do not do business here.
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July 2023 by janice moran
Staff said there was a power surge and to come back in 30 minutes to pick up a prescription that the system said is ready. Waited an hour and came back. They were laughing at each other and had a sign posted saying to come back in 30 minutes. Meanwhile you can see them working on the computer. So I waited because maybe they forgot to take the sign down.. nope they are sending people away and laughing. If you’re trying to convince people that the system is down, try not having your computer where they can see and start laughing with each other when you see people pull up and the automated response come on. Very unprofessional.
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May 2023 by N I K K I Elevated
I called in today to check if they carried a certain medication produced by a certain manufacturer. The technician was incredibly incompetent and kept saying, “we just have the normal one”. What does that even mean? Then I asked if she could describe the tablet or tell me who the manufacturer was and she couldn’t even do that! I’ve noticed this is an ongoing trend with retail pharmacies. They hire the most unprofessional, unskilled people they can find. Patients are on medication for a reason. It can be life or death. No one wants to call in and speak to someone who is nonchalant, lacking empathy and simple people skills, and also ignorant at their job.
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May 2023 by Ginger Slap
You have to opt out of texts all together if you don’t want them texting you with advertisements. I had even been getting advertisement texts on a sunday. I spent 45 min on the phone trying to get that removed. It’s all or nothing. So I will have nothing .
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April 2023 by Bill Meyer
This is without a doubt the most difficult pharmacy I have ever have had to deal with. When I received my prescription from another pharmacy the drug manufacturer had changed. The doctor sent in another to this business. The pharmacy manager had difficulty with it and when I tried to explain she kept interrupting. Extremely frustrating and no help at all. GO SOMEWHERE ELSE!!!
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April 2023 by Sharon Patton
Overall a good pharmacy with friendly people there.
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February 2023 by susan held
Received text that prescriptions were ready. My husband went to pick them up and still had to wait 10 minutes. Ridiculous!
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January 2023 by Lawrence Patterson
I took a friend to urgent care across the street from this pharmacy. The service we received at this cvs pharmacy was negligent and fowl. We needed the name of the physician that had called in the prescription from urgent care. The pharmacist gave me a name that the urgent care had never even heard of. I think the male pharmacist was purposely trying to keep us from accessing healthcare because of his homophobia. He was much worse than unhelpful. Do not go here.
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December 2022 by Jennifer K
This place makes me suffer more when I am sick. I give them 5 hours after leaving dr office for them to fill it. They can tell by the prescription its "triage" status, like a couple of inhalers is most likely for someone struggling to breathe. They dont even acknowledge the need to fill it until I go up there and ask for it. Then they say 30 mins. So I have to keep getting out while I am sick? Incredible!
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December 2022 by Charity Wickett
I’m so sad to give this review but after my experiences the last year, it had to be done. I’ve gone to this location for about ten years. Recently, I’ve been dealing with a virus that has me coughing and I can’t breathe well. They got the prescription yesterday and the cough syrup I needed never got ordered. So I’ll have to wait until Monday. I’m infuriated. My doctor wants an update on Monday but I’ll still be sick because it was never ordered. The script was sent yesterday afternoon and had it gotten ordered, I would’ve been able to take it this weekend.
