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February 2024 by Lovely Thompson
THEY NEVER HAVE ENOUGH EMPLOYEES IN HERE TO HELP THE PEOPLE IN SAND SPRINGS. They also take FOREVERRRRRR. (:
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February 2024 by Gay Scott
I walked In and other than one other person I was the only customer in there at the time , there was two people working! One skinny young man and one heavy set guy ( which is who waited on me) he was somewhat curt, which didn't really bother me to bad but what did bother me is his shirt did not fit! His belly was hanging out about 5 or 6 inches! I am not the type of person that is shallow about people's weight!I know he can find clothes that fit him at the big and tall stores!I also know that you pay your people good so he should be able to afford a shirt!Also he was working on putting inventory up and finished with that before he waited on me and I felt like he could have gone back to that after I paid my bill!This was at the Sand Springs, Ok store
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January 2024 by Michelle Ashley
Like was very helpful. We enjoyed doing business with him.
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January 2024 by Melissa Armstrong
Helpful and informative employees.
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December 2023 by kelsi geiger
Daniel was awesome! helped me come in, purchase a new phone and case and leave within 15 minutes! Highly recommend
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October 2023 by cody sensintaffar
I did not leave a review. Looks like the employees left one when they had my phone. Pretty sketchy
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October 2023 by Jean Shurley
Purchased a new iPhone Isaiah helped me get it all set up and info transferred he was very patient and helpful. Then when I couldn’t get my iwatch to pair up with the new phone I had to go back. Luckily for me Isaiah was there again. It took a little time but he figured it out and once again was polite and patient. I never felt rushed or that it was an inconvenience for him. Thank you so much!
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August 2023 by Makenna Cypert
Went it to hopefully get some help with some unlimited data since we’d been living in the stone age for so long. Eric at the AT&T store in sand springs helped us out from beginning to end. My mom was so happy with the surprise deals we got and how he sat and explained everything he could to us. I even got a new phone and he was super helpful with all of that. Felt heard and understood and we can say that was our best visit to AT&T ever. Thanks Eric, you the man.
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May 2023 by Theresa O'Pry
I upgraded my phone and was advised if I turned in my old phone I would receive credit on my bill. My phone was never processed for credit. I was advised I would need to speak to the store directly I contacted the store a man answered the phone I asked who I was speaking with he said, " a store associate" I asked for his name very rudely said, Shane. I begin to explain my issue and Shane hung up on me. If Shane was busy he could of politely asked me to stop in the store to discuss the issue or called me back. Once my contract expires I will definitely look for a new phone provider.
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May 2023 by nathan turley
I’ll only ever go to this store and keep my fingers crossed the guys that helped me get my new phone will still be there. Eric I think is the manager and he is extremely professional and knowledgeable. Thanks for the help!
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May 2023 by Sadie
Declyn & Kevon both went above and beyond to help me with my account and new S23. I had an actual list of questions and they were patient and very knowledgeable about the phone options and account information needed. I've been with AT&T for 15+ years and this was the best customer service experience I've had. Thank you!
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February 2023 by Tj Hughes
If I could give it less I would. The guy at the desk looked at me like should be in there and didn't bother to get up or off his phone. And he must be hard of hearing too, because when I called earlier Noone answered. Noone was in the store.
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February 2023 by Rebecca Gorsuch
Had to go in the store yesterday for some help on my account and Ashlee was very kind and very helpful! I loved the in and out timeframe.
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February 2023 by Ashlee Durham
a great Store. They helped me solve all my problems and made things quick and painless.
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December 2022 by Frank Leake
Have shopped here for a long time and always had the best service. Thanks for being so helpful.
