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March 2024 by Roxannne Markham
Went to Post Office at exactly 4:31pm. They close at 4:30 pm. The Post Master actually gave me my box. This is the BEST Post Office ever!! Super kind and always pleasant!!!
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March 2022 by Jason Armstrong
Nice small town Post Office they do a great job. I feel sorry for them because of all the people who can't even get the right address on a letter.
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December 2021 by Joseph A.
Nice neighborhood Post Office, though the parking gets tight on weekends you can normally find parking if you are patient any time of the week. The station was well stocked and organized, the staff was polite and efficient making the overall experience pleasant. My visit was a simple one to get some stamps, and though they were out of Christmas stamps they had some pretty ones with flowers. It's not a major post office which might have helped keep the line shorter , and faster, regardless I am just happy my visit was painless today. In short a nice neighborhood Post Office.
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November 2021 by Chad Evetts
Great small town Post office! Very friendly staff and very helpful! Keep up the great work!?
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November 2021 by Ayana K.
The office is clean. It is usually a short to no line. Quick service. They have an area if you need a PO Box. It is a smaller location as well
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September 2021 by Francis R.
Baronk I dropped off a prepaid package w/tracking (9400 1082 0549 8073 2929 37) at the West Portal Post office in San Francisco on the prepaid package counter and had paid beyond the required amount for the weight and dimensions. One week later, the USPS website still hadn't registered that it had been dropped off to the post office. I went back to West Portal post office and was told the same thing. They gave me a phone number to an automated response system with no luck on my end. When pressed to provide an explanation for the lost parcel, the post office attendant acknowledged that they sometimes get too busy and fail to scan all of the dropped off items. Now, one week later my buyer wants a refund for the missing parcel and I have no idea where it is. Nice going USPS. So from now on, whenever I drop off packages to USPS, I get a receipt for every prepaid item.
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April 2021 by P. R.
I'm repeatedly disappointed with this post office. And my review probably won't change anything. But I have to vent, not only are these people rude. But I was told 2 different quotes by 2 different women to have a package shipped. I like how the 2 women look at each other and just shrug. And the package is 3 days late! What is with these post offices in SF? Good customer service is lost!!
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October 2020 by Amber R.
The post office was comfortable and clean, clearly marked where we should stand with adorable floor stickers. The staff was very friendly, and accommodating. It seemed 'family friendly' environment if a post office ever was one. There was a little old man who liked to wave to both of the young ladies, and they all smiled at him and wished him a good day. Shipping was cheaper than I thought, and I left one happy customer.
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September 2020 by Jerico O.
It's always good to know where the nearest US Post Office is for all your mailing needs. This place is bigger than that last office I lived near by. When I visited the staff behind the counter were nice and helpful. This place is A-OK!Until next time. Cheers.
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January 2020 by B R.
I've only had a good experience here. The front desk ladies have been helpful and competent, and quick. Probably 4 stars really but trying to balance out the bad reviews. I use the PO all the time and have never had a problem.
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December 2019 by Ani J.
I am writing this review due to the issues my family and I are currently dealing with. A while ago, our designated mail person decided that they no longer wanted to deliver mail because it required walking up a driveway that is not on the best condition and is a tripping hazard. That is understandable and we suggested alternate options that would not require them to even use the driveway as access. This person refused so the post office no longer delivered mail to us daily. We have now been going to the post office every Saturday because that is what we were told to do and every Saturday is the only time we are able to pick up our mail/packages. This is not convenient but we cooperated. It has been over two weeks and we have not received our mail, our packages have been floating around in San Francisco for over a week past their scheduled delivery, and no one is helping us get our mail. We even drove to the carrier warehouse and asked for our mail. We know it's there and no one seems to care that we have bills and important packages that we need access to. Staff has been sympathetic and say that we will receive our items but nothing happens. This is extremely frustrating especially with the holidays. We just want our mail!
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November 2019 by Bradford T.
Incompetent postal employees work here. It's no wonder people choose to use other forms of logistic companies. Safe your aggravation and ship with UPS or FEDEX.
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October 2019 by James Z.
How come there is no ZERO star? Seriously this place can go F*** themselves. On my door tag it says they close at 5:30 and they just f****** close at 5. What the f**** When I went there there were 3 motherfuckers that work there and I showed them my door tag saying it says they close in 30min and they are just ignoring me. F****** a****** d*** bitches right here man. F*** this place. F*** USPS. Go f*** yourself
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September 2019 by Victoria Pettijohn
Never had an issue with this post office, and my mail has always been on the same time every day, and still is. I’ve always gotten my packages delivered until this past week... The reviews about packages missing are correct. I ordered safety headphones for my son. Says they were delivered in my mailbox, checked my mailbox and they never were. I called and spoke to the boss, told him about the situation and he said well your carrier says they were delivered and shows it was scanned at your residence. I told him about the other reviews about packages going missing and carriers being accused of taking packages, and his response was “yes, we had issues with a carrier taking mail in town, but I assure you that was not the problem here.” So I had to re-order, which was NOT cheap - If this one does not come, I will be going to corporate and filing a complaint.
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August 2019 by Bette S.
The people who work there are funny and friendly and if you go during the day there is never a line (but SHHHHH...don't share that.)
