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March 2024 by Amy BC Dover
Very polite, knowledgeable, and so much faster than other phone/internet service providers . And it was a Saturday afternoon.
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March 2024 by Lisa Gillispie
Very helpful, friendly
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July 2023 by Harold Cooper
Very helpful
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May 2023 by BRAYHAM RAMIREZ
Staff was incredible. Courteous and friendly. BUT the miscommunication of the monthly Bill matching what was promised has been a nightmare.
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March 2023 by Keith Hofmeister
I wasn’t impressed with lady was working there she was only one there and she didn’t know how install SIM card and than drops SIM card tray takes 20 mins located it wasn’t happy don’t think I be returning to this location
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November 2022 by Charlotte Oakley
Jessica was awesome, they were understaffed out of product wouldn't add charges to the bill which is a business account
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October 2022 by JayC Odle
Nice people at this location in Pryor. They helped me, it was fast and they got me on my way.
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June 2022 by Audra Solis
I upgraded my phone in May and my watch would not reconnect to my cellular plan. I probably spent 12-15 hours on the phone with at least 9 different people! I finally drove down to the corporate store in Owasso. Spent 2-3 hours there to be assured they would contact me by the end of the day with some information on my watch problem. Never heard a word from anyone!! Finally turned into Karen and went on the warpath!! I called the Verizon store in Pryor and Jessica encouraged me to come down there with my watch. Amazingly her and Halie spent half the day or longer troubleshooting why my watch no longer connected. I was skeptical of course but they got it fixed!! I will always return to Pryor for my phone needs from now on! Thank you ladies!!
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May 2022 by Quota Thornton
I had the absolute best experience thanks to Jessica! She was extremely helpful and went above and beyond to resolve the issue I was having with my phone. Very professional, courteous, and patient. Exemplary customer service skills! Thanks so much Jessica!!!
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May 2022 by Kerri Burns
Adam is the Best!!! He went out of his way to help us with my husband's broken phone!! He should really be a supervisor at Verizon. It's people like him that can keep others coming back. I have never been treated so wonderfully by anyone at this location!
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April 2022 by Carla Armontrout
Hailee was absolutely amazing!!! She was very knowledgeable, and VERY friendly! I had my grandson with me and she helped me a lot to make him happy and not bored!! She was amazing!!
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March 2022 by Melodie Russell
I was extremely happy with Russell Cellular in Pryor, Oklahoma. They were very helpful and knowledgeable. I thought I had broken the face of my cellphone. When I had only managed to damage my tempered glass screen protector. Assisted me in ordering a new one. Thank you!
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February 2022 by Kristin W
I went in to upgrade my phone and Jessica was amazing. She was very polite, with a great attitude and answered any questions I had. It made my day to be able to walk in somewhere and get the great service we received! Thanks Jessica!
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December 2021 by London Shrum
Kiara was extemely professional and did her job very well!
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December 2021 by Ellen Knight
I cannot imagine getting ANY better service than I did with Hailee at Russell Cellular here in Pryor. She was exceptional, well spoken, knowledgeable AND polite! I highly recommend her.
