September 2023 by Cassey Bacon
Today was my first time in this convenient store and I did not enjoy my experience one bit. I was the only person in the store other than the clerk. Like I previously stated, it was my first time in the store so, of course I wasn’t familiar with the set up or placement of product so, I quickly scanned one isle and then found myself at the cooler for a drink option. Not only that, I had a stomach ache which was my reason for stopping. I needed to put something on my stomach but, when you don’t feel well, nothing sounds quite appetizing. With that being said, as I was wondering the drinks, I hear a woman pretty much yelling at me, saying “ma’am.. ma’am!!” I guess I just didn’t think anything of it and assumed she was speaking to someone else considering I was literally browsing the cooler section for a drink. Keep in mind, I had only been in the store for approximately 2 MINUTES AT MOST. Not very long, AT ALL. Once I realized she was speaking to me she goes on to ask me if I need help finding something but, come on now.. it’s not what you say, it’s how you say it and how she said it was very rude and honestly, pretty aggressive and no help from the disgusted look that rested on her face either. I was confused at first and told her no. I then continued to gather my things but, quickly because now I felt like she was treating me as if I was doing something wrong. I was very polite when paying for my things but, honesty only because I felt accused or judged, or I don’t know, profiled in some way. As a gas station/convenient store clerk of a MUCH larger company, myself… I was absolutely appalled by her behavior. I will never give this store my business or well hard earned money again. Id also like to mention to whoever does the hiring at this store, that pretty faces and genuinely, nice souls have a huge role in customer service and even sales!! So, if I were the one hiring, I wouldn’t look past one’s attitude or appearance because well, I for one, couldn’t quite look past the mustache that laid upon this very much rude lady’s face. Hopefully nobody else has to start their morning off with such ugliness. Happy Saturday, y’all.