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October 2023 by Sherry
From dispatch to final destination, T-Wrecks delivered beyond my expectations. They provided awesome customer service, a speedy response, and the driver, James, was so pleasant and personable. Being from out of state, I wasn't sure who to call for help when my car broke down. I'm so thankful T-Wrecks was first to respond.
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October 2023 by Amber Walden
Needed car towed to the destination of my choice and they took my car to the wrong destination and then told me I had to call insurance company and have them fix the address. The address noted on the tow form was the correct address. Still would not honor.
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October 2023 by Josh Crisler
HORRIBLE TOWING SERVICE!! IF I COULD GIVE THEM A NEGATIVE STAR REVIEW I WOULD! MY VEHICLE WAS INVOLVED IN AN ACCIDENT. IT ENDED UP ON THE DRIVER SIDE WITH NO OTHER DAMAGE. THEY TOOK IT UPON THEMSELVES TO ROLL IT OVER INSTEAD OF TIPPING IT BACK ON ITS WHEELS. VEHICLE WENT FROM FIXABLE TO COMPLETELY TOTALED!! THEY CAVED IN THE ROOF, SMASHED OUT FRONT GLASS, AND HEAVILY DAMAGED THE PASSENGER SIDE OF THE VEHICLE! IF YOUR EVER INVOLVED IN AN ACCIDENT AND LAW ENFORCEMENT COMES OUT, MAKE SURE TO DO AN "OWNERS REQUEST" AND CALL ON ANY OTHER TOW COMPANY BESIDES THIS ONE.ALSO, I HIRED A DIFFERENT TOWING COMPANY TO GO AND PICK UP MY VEHICLE FROM THE T-WRECKS YARD. WHEN I WAS GETTING IN MY VEHICLE TO LEAVE ONE OF T-REX DRIVERS PULLED A WRECKER DIRECTLY BEHIND MY TRUCK BLOCKING ME IN. THE DRIVER SEEN ME TRYING TO LEAVE AND EVEN MADE EYE CONTACT WITH ME AND JUST CONTINUED TO WALK INTO THEIR OFFICES. I HAD TO DO A 15 POINT TURN TO GET BACKED OUT AS THEIR DRIVER AND OFFICE MANAGER WATCHED THROUGH THE WINDOWS! VERY UNPROFESSIONAL AND CHILDISH BEHAVIOR FROM THIS COMPANY.I WILL SAY THIS, THEY PICKED THEIR NAME VERY WELL! IF YOU HAVE THEM TOW YOUR VEHICLE IT WILL END UP LOOKING LIKE THE FORD EXPLORER ON JURASSIC PARK AFTER THE T-REX GOT AHOLD OF IT!
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October 2023 by David Bray
Don’t bother calling this company for a tow, because they send calls to voicemail and the voicemail is full. They don’t even respond to text messages, so call Premier towing instead if you want a tow!
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October 2023 by heather land
They went and beyond came up to my house in the woods and picked up my truck did a great job thank you so very muchService: Car towing
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June 2023 by Misti Gregory
Farmers insurance set up towing with Twrecks to have our car towed. We were told it would be an hour for the tow truck to arrive. After an hour and 10 minutes Farmers insurance texted to see if the tow truck had arrived. I told them no and that I had not been able to reach them either. Farmers insurance reached them and they stated they were no longer available to tow our vehicle. This made us wait another hour with our 2 kids for another company to come tow our vehicle. I do not recommend using this company. They did have my number and could have let me know they were not going to be able to provide the services they had agreed to provide.Service: Car towing
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May 2023 by Talisha Bailey
I needed a tow truck it was after midnight and the rain was pouring down, I had call a few other tow truck companies but they wanted over 300$ one wanted close to 400$, just for 6miles of tow keep in mind they were in town (fort smith) I ended up calling Twreck despite them being in Poteou, Oklahoma and I was in fort Smith AR,, they came out and was more affordable then the other (intown) tow trucks. Jeff was Super nice he came out to tow me in the pouring cold rain ,With a BIG SMILE on his face. I was feeling a little down because I had just wrecked my only car but after talking to Jeff on the way home I felt much better he even recommended a few places for me too look just in case I need a new car. I had the Best service even though they are in poteou they were worth waiting on. Thanks Guys!!Service: Car towing
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March 2023 by Jacqueline Payne
They were friendly and very helpful n would recommend using themServices: Car towing
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January 2023 by Kirsten Sargent
I called early and they were more then willing to help! The driver got to my van quickly and towed it to a shop near where I work. He was very courteous and we will definitely use them again in the future!Service: Car towing
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January 2023 by Jennifer McGarrah
Fast, friendly service at a great price! Truck was not in the easiest of situations to get out of being that it was parked at the Braums parking lot but the driver got it loaded and hooked up as quickly as humanly possible. He got it home for us and unloaded in no time at all. Definitely recommend the friendly folks at T-Wrecks!
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January 2023 by Chasity Boston
Tammy and Her driver (can't remember his name, but super cool guy and his son)went out the way for me and my family lastnight and I cannot thank them enough. They helped calm a hectic night. Thanks again T-Wrecks!!Service: Special vehicle towing
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January 2023 by Michael Susmilch
They did a great job, it was kind of confusing but all got sorted. You may feel free to forward this to state farm... would certainly tell them they have a great service on their handdService: Car towing
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October 2022 by Ryan Libby
Jonathan was a life saver. I blew out my tire off 40 on a Sunday about 20 miles outside of Checotah. He picked me up and towed my car to the Walmart were they gave me a new tire. Jonathan was extremely nice and very helpful. Many thanks to him.Service: Car towing
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October 2022 by Bill Koprivnikar
Don't use this company. Lousy customer service. After a call saying about an hour wait on the side of I-40 got a text saying technician had arrived no one there. After a 2 hour wait called company they said sorry driver doesn't have proper tools to change a tire! Really? No call back. Must be a 3 ring circus running this fly by night company. Called Geico and they filed a complaint against them and said they'd write them off there list! Lights on but nobody's home! I'll review on Yelp also. Tammy you replied to my wife blaming Geico. It was a 32 foot class C not a 38 foot and your driver knew that as I talked to him on the phone. As I told him the wheels are only 16 in smaller then all new cars and trucks today. Sad that you can't afford a $30 Jack to do a job. Your company and your driver dropped the ball. Your driver told us he'd be there. A simple call back would have been good customer service.
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October 2022 by Patricia Coffman
Jonathan walker of T-Wrecker was very kind and wonderful to me came over ask if I was ok I was broke down and he not only ask if I needed help he actually helped me tonight and I am very thankful for that?? love the service will used it for alwaysService: Car towing
