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April 2024 by Sarah Davis
The guy who came to tow the car was completely incompetent. We were told a 30 minute wait, which turned into 2 hours. Upon arrival, it took hours to even load the car AFTER he ripped the fender flare off. Then it took just as long to unload the car. He just let the car roll off and it almost went right through our shed! They won't take responsibility for the repairs to the car either.
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April 2024 by Nathan Davis
This company was called to tow my MIL jeep after a ball joint failure. Not only did it take them 4 hours to load and haul this car LESS THAN 2 miles, they severely damaged the front fender and decided to brush it off by only comping the bill. They have before and after pictures so they know what they did. I would drag my vehicle 10 miles by hand before asking them to tow mine 1.
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March 2024 by Jessica Marie
Had a horrible experience with this company. The driver they sent out was incompetent. I needed a car towed about 5 miles. Should’ve been simple. Car was on the street so an easy load up and the driveway is wide open enough to pull straight in and drop it. Guy almost hit my neighbors fence when unloading and then had myself and my teen daughter pushing the car (a VW Beetle) back and forth instead of using the wench. He completely blocked my road for over an hour making the neighbor wait for him to move so they could go home. I called Tammy multiple times and she was of zero assistance. If u need a tow u should use literally any other company. The customer service was trash and so was the actual service
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March 2024 by Caleb
I broke down on a dirt road on a hill and I called dispatch . Lady was nice and helpful. Driver got to me surprisingly fast for where I was (15-20 mins) he got my truck loaded up in the cold rain and sleet and got me and the truck home safe and quick. I was home within an hour of calling. Fair pricing too!
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March 2024 by Loren Hoopaw
T-wrecks was dispatched through insurance for a lockout incident. The job was done, but the unprofessionalism displayed toward my wife and son were not acceptable by any means. The driver proceeded to yell at my wife and hung up on her before proceeding to our residence because he didn't like our driveway. It is bumpy, but trash trucks, vehicles, and service trucks go down it with no complaint daily. As he made it to the vehicle he yelled at our son as well and made negative comments about his window tint. No need for that. You were dispatched for a situation to help out; not to yell, be frustrated, and make the situation worse by a horrible attitude and unprofessionalism. There are bigger things in this world to be angry about. Do better.
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March 2024 by Ed Renfro
My go to when need a tow.
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January 2024 by Michele G.
Illegally towed our vehicle from a public parking spot that was not blocking anything. It was not authorized by the police. I wonder how many other people they have done this to. Grand theft auto!! Felony!!
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January 2024 by Tanya Gappmayer
It was a pleasure doing business with Tammy at T-Wrecks. Friendly service.
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October 2023 by Sherry
From dispatch to final destination, T-Wrecks delivered beyond my expectations. They provided awesome customer service, a speedy response, and the driver, James, was so pleasant and personable. Being from out of state, I wasn't sure who to call for help when my car broke down. I'm so thankful T-Wrecks was first to respond.
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October 2023 by Amber Walden
Needed car towed to the destination of my choice and they took my car to the wrong destination and then told me I had to call insurance company and have them fix the address. The address noted on the tow form was the correct address. Still would not honor.
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October 2023 by Josh Crisler
HORRIBLE TOWING SERVICE!! IF I COULD GIVE THEM A NEGATIVE STAR REVIEW I WOULD! MY VEHICLE WAS INVOLVED IN AN ACCIDENT. IT ENDED UP ON THE DRIVER SIDE WITH NO OTHER DAMAGE. THEY TOOK IT UPON THEMSELVES TO ROLL IT OVER INSTEAD OF TIPPING IT BACK ON ITS WHEELS. VEHICLE WENT FROM FIXABLE TO COMPLETELY TOTALED!! THEY CAVED IN THE ROOF, SMASHED OUT FRONT GLASS, AND HEAVILY DAMAGED THE PASSENGER SIDE OF THE VEHICLE! IF YOUR EVER INVOLVED IN AN ACCIDENT AND LAW ENFORCEMENT COMES OUT, MAKE SURE TO DO AN "OWNERS REQUEST" AND CALL ON ANY OTHER TOW COMPANY BESIDES THIS ONE.ALSO, I HIRED A DIFFERENT TOWING COMPANY TO GO AND PICK UP MY VEHICLE FROM THE T-WRECKS YARD. WHEN I WAS GETTING IN MY VEHICLE TO LEAVE ONE OF T-REX DRIVERS PULLED A WRECKER DIRECTLY BEHIND MY TRUCK BLOCKING ME IN. THE DRIVER SEEN ME TRYING TO LEAVE AND EVEN MADE EYE CONTACT WITH ME AND JUST CONTINUED TO WALK INTO THEIR OFFICES. I HAD TO DO A 15 POINT TURN TO GET BACKED OUT AS THEIR DRIVER AND OFFICE MANAGER WATCHED THROUGH THE WINDOWS! VERY UNPROFESSIONAL AND CHILDISH BEHAVIOR FROM THIS COMPANY.I WILL SAY THIS, THEY PICKED THEIR NAME VERY WELL! IF YOU HAVE THEM TOW YOUR VEHICLE IT WILL END UP LOOKING LIKE THE FORD EXPLORER ON JURASSIC PARK AFTER THE T-REX GOT AHOLD OF IT!
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October 2023 by David Bray
Don’t bother calling this company for a tow, because they send calls to voicemail and the voicemail is full. They don’t even respond to text messages, so call Premier towing instead if you want a tow!
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October 2023 by heather land
They went and beyond came up to my house in the woods and picked up my truck did a great job thank you so very muchService: Car towing
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June 2023 by Misti Gregory
Farmers insurance set up towing with Twrecks to have our car towed. We were told it would be an hour for the tow truck to arrive. After an hour and 10 minutes Farmers insurance texted to see if the tow truck had arrived. I told them no and that I had not been able to reach them either. Farmers insurance reached them and they stated they were no longer available to tow our vehicle. This made us wait another hour with our 2 kids for another company to come tow our vehicle. I do not recommend using this company. They did have my number and could have let me know they were not going to be able to provide the services they had agreed to provide.Service: Car towing
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May 2023 by Talisha Bailey
I needed a tow truck it was after midnight and the rain was pouring down, I had call a few other tow truck companies but they wanted over 300$ one wanted close to 400$, just for 6miles of tow keep in mind they were in town (fort smith) I ended up calling Twreck despite them being in Poteou, Oklahoma and I was in fort Smith AR,, they came out and was more affordable then the other (intown) tow trucks. Jeff was Super nice he came out to tow me in the pouring cold rain ,With a BIG SMILE on his face. I was feeling a little down because I had just wrecked my only car but after talking to Jeff on the way home I felt much better he even recommended a few places for me too look just in case I need a new car. I had the Best service even though they are in poteou they were worth waiting on. Thanks Guys!!Service: Car towing
