-
November 2023 by Melvin Jacobs
It started out with harmless e-mails between Nancy and me about the cars. I went to Stuteville and was met by Todd Spence, a salesman, who was excellent. We took a test drive in an Equinox and he showed me all the features. I went where I wanted to go to see how it was on a highway. When we came back, Todd got all the info on me and my trade was appraised. We looked at the numbers, and the payment was too high.The manager got involved and in a short time, we were able to get together. The car I wanted was at one of their other stores, and they got it the next day. On Thursday, I picked up the car and,again, Todd set everything up in it. No rushing. He took all the time I needed. What a pleasure dealing with a store with no pressure to buy meeting very friendly people. I highly recommend this dealership, and wouldn't hesitate to purchase there again.
-
November 2023 by Curtis Shelton
Roy, the salesman, was nice and very helpful. I plan on buying my next truck with this dealership.
-
October 2023 by Nancy Johnson
Aren was great, found me the right car. Everyone was very nice. Little glitch with battery, taken care of immediately. Service team all great, special thanks to Mark and Bryce.
-
October 2023 by Grady Osborn
The service team came through in an emergency and discussed the problem with me thoroughly, going above what I have experienced with many dealership service departments, even some mechanics. They fixed the problem and explained possible future problems that may show up. Pleasantly surprised by the professional attitude and customer service that is rarely found anymore.
-
September 2023 by Andrew Minson
Bryce in the service center is the best! Even though I didn’t buy our GMC from them, he got it right in and treated me as if I’d been one of their customers all along. Huge difference from how their service department used to be.Stutteville, give that man a raise!
-
September 2023 by jessica edwardson
Bryce has been a nightmare to deal with. He is not honest and makes up excuses to try to cover up his mistakes. I called on 8/8 about a recall he told me would order the part takes 24 hrs to get in. I scheduled an appt for 15th (pto day)got there had oil changed and then after waiting for 2.5 hours he came out and told me that the part never showed up. He then proceeded to tell me would be here in next few days and I could bring in on Saturday to have done. Called Thursday miguel told me not there yet, hadn't heard back so Saturday when I was off I called and misty told me it came in Friday morning and I'd have to schedule appt cuz rhey don't do this recall work on weekends? I got call from Bryce at 830am Monday 21st saying he just arrived to work and the part is finally there. Told him that's funny cuz I was told came in on Friday but he didn't keep his word to call me. So went to have fixed on Saturday 8/26 on my day off. Went and picked up at 1pm when done and now my drivers seat hangs up don't know if they tightened bolts too tight or what so u get to take another day off to spend at dealership for this to be fixed.... not happy at all with any of the experience
-
September 2023 by carolyn richardson
I had an appointment at 8:30 for an oil change and tire rotation. Had asked them to check left rear tire as it was losing pressure. At 10:30 I was still sitting and waiting. Went to the service department to check and my car was just being worked on. I asked why so long. They said a technician had an emergency and had to leave. at about 11:15 I think they were finally through. I checked my air level in my tires as I was leaving because my left rear tire was still low on air. Went back to the dealership and they said it had to be re-calibrated.They did get that worked on. Should’ve been done while it was in there. Not sure if they checked tire got a mail etc. I only got an invoice. Nothing yo show what they did. Also found out you need to ask them to rotate tires diagonally each time. I was not pleased with the service at all this time.
-
July 2023 by Sean Roberts
Todd was awesome. Very responsive and informative. He went the extra mile to find a way to make the sale as comfortable and convenient as possible. I was impressed with the whole company. Thank you!
-
June 2023 by Shelton Horton
Patrick is an excellent salesman that goes above and beyond to make your buying experience a stress free experience. Jason will do what it takes to make the deal happen on your terms without being pushy. Excellent buying experience. I have bought several vehicles from them and intend on buying more!
-
June 2023 by Marylyn Thayer
Was great! Aren knew I wanted the new 2024 Trax so he contacted us the day the one we bought came in. Drove to Ponca and loved it so I bought it! Got a great price for my 2021 Trax. We have bought many vehicles with Aren Porec as our salesman and he always been the best!
-
June 2023 by Bryce Wallace
I replaced some front end parts and had my truck aligned. Steven did a fantastic job on the alignment. It drives great!
-
May 2023 by Lori Sadler
I can't even describe how bad I hate buying a new vehicle. They made it easy. Had me approved in no time, got my paperwork done in 20 minutes. (I did time them) It was absolutely painless. Thanks guys for making my buying experience easy!
-
May 2023 by Sean Whitby
We recently moved here from out of state and had major issues with our vehicle. We began to get a bit nervous because we're not familiar with the area and I don't have the time to do the repairs because of my job. Enter Bryce from Stuteville Chevrolet Buick GMC. He calmed our nerves, explained the situation and even introduced us to the mechanic, Dean, who was also very helpful in informing us that they had EVERYTHING under control and we had absolutely nothing to worry about!! When we get our new tires and anything else for our GMC Acadia, we will DEFINITELY take it to you guys!! Thank you so much Bryce and Dean! We GREATLY APPRECIATE YOU!!??Bryce ⭐️⭐️⭐️⭐️⭐️Dean ⭐️⭐️⭐️⭐️⭐️
-
May 2023 by Anthony DIGGS
They have always done an excellent job. I've bought multiple cars several times!!! They work hard to sell you an excellent vehicle in your price range. Especially @Patrick Green.
-
April 2023 by Whitney Harris
In the service department the there was a lady and a man who were behind the counter. They were poor at customer service. They kept their heads down at their computer as if who was going to be the first one willing to help me. April is the only one I am familiar with and she always seems to do all she can. The installation side of it all, it appears everything is going ok so far.