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February 2024 by Karen Marlow
Robby has always taken good care of me and my vehicle. He was recommended to me by a trusted friend and I am very thankful. He is honest. Literally saving me hundreds of dollars on repairs! Thank you Robby!
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December 2023 by Sarah Van Buren
Robbies always fair with me, I am elderly and widowed, if he were less than honest he could have taken advantage but he doesn't, he's even come out and told me there's nothing serious it's a $2 clip. I recommend him to anyone in town.
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November 2023 by Andy Beams
ordered new wheel studs for one wheel and they stripped all of them. This place is a waste of time and money. Can’t do a job as simple as that then you shouldn’t have a business
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October 2023 by BobaClone1961
Robb is a good mechanic
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August 2023 by Lance Chrisman
Took 1 month to fix my wifes brakes, and three months to fix wiring to my tail lights on my truck
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April 2023 by Jay Clem
I had an idler pulley go about 10 miles outside of town and take the serpentine belt with it. I pulled over around 5:00 p.m. at the first hotel I saw. After making a few phone calls I was impressed with all of the local mechanics recommended Harrell Automotive. I was not able to get a hold of them before they close that day but other mechanics in the area called him and gave him my information. The next morning he came to the hotel fixed my truck and got me on the road before 11:00 a.m. check out time. The charge was very reasonable and the service was very professional and friendly. I highly recommend them if they seem to have the best reputation in town with the other mechanics as well.
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March 2023 by Cameron Viceral
I had my car towed from Blackwell and Ponca City, excellent service, and the ride back was pleasant
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August 2022 by Justin Smith
Awesome as always! Thank you Robbie and your team!
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May 2022 by Jason Rivera
Called ahead to schedule a time to have my oil changed and brake pads looked at since they were squeaking sometimes when I used them and I had a road trip planned the following week over Thanksgiving. Arrived the day and time scheduled and it seemed like no one was aware I was coming, though they said they would add me to the list and told me it should be done by noon. Hadn't heard anything by 1pm so I called and it sounded like they forgot about me but said they would look at my vehicle next. About an hour later I got a call saying they were done. When I arrived they said they couldn't find any issues with my brake pads. One of the front breaks had a small nick so they replaced that with the hope that it would fix the issue.The next week while on my road trip in New Mexico my brakes starting making a grinding sound every time I came to a stop. I took my vehicle to a repair shop and they informed me my rear breaks were so worn that the rotor also needed to be replaced. Almost $400 later, the problem was now fixed and the shop informed me that this should've been caught by the prior place that inspected my brakes.Upon return from my trip, I brought this to the attention of Harell Automotive. I even brought the brake pads in question for visualization. I was told that they did indeed overlook this issue, but they informed me there was nothing they could do because with how worn they were, the rotor would've had to have been replaced anyways.Apparently Harull Automotive had no qualms charging me $230 for replacing brake pads that never needed to be changed in the first place, but refused to help in any way for the extra cost I had to pay out of pocket to fix something that they should have found in the first place.Would not recommend using Haurell Automotive for vehicle repairs. They may overlook the actual issue and charge you for services you don't need and then not help in any way if they do miss the actual issue and that costs you extra money to have to fix.Services: Oil change
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May 2022 by Jason R.
Called ahead to schedule a time to have my oil changed and brake pads looked at since they were squeaking sometimes when I used them and I had a road trip planned the following week over Thanksgiving. Arrived the day and time scheduled and it seemed like no one was aware I was coming, though they said they would add me to the list and told me it should be done by noon. Hadn't heard anything by 1pm so I called and it sounded like they forgot about me but said they would look at my vehicle next. About an hour later I got a call saying they were done. When I arrived they said they couldn't find any issues with my brake pads. One of the front breaks had a small nick so they replaced that with the hope that it would fix the issue. The next week while on my road trip in New Mexico my brakes starting making a grinding sound every time I came to a stop. I took my vehicle to a repair shop and they informed me my rear breaks were so worn that the rotor also needed to be replaced. Almost $400 later, the problem was now fixed and the shop informed me that this should've been caught by the prior place that inspected my brakes. Upon return from my trip, I brought this to the attention of Harell Automotive. I even brought the brake pads in question for visualization. I was told that they did indeed overlook this issue, but they informed me there was nothing they could do because with how worn they were, the rotor would've had to have been replaced anyways. Apparently Harull Automotive had no qualms charging me $230 for replacing brake pads that never needed to be changed in the first place, but refused to help in any way for the extra cost I had to pay out of pocket to fix something that they should have found in the first place. Would not recommend using Haurell Automotive for vehicle repairs. They may overlook the actual issue and charge you for services you don't need and then not help in any way if they do miss the actual issue and that costs you extra money to have to fix.
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March 2022 by Emily Susta
Quoted a price then doubled it. Very unhappy basically 75$ an hour ridiculous ? ? ? so much for a little bit more!!
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February 2022 by Bob Duckwall
I had a hydraulic hose made. Tyler is very quick and efficient. The price was good.
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October 2021 by Spencer Longoria
They were very nice and the repair was done right but some of my CDs went missing.
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October 2021 by Milissa Sober
Excellent
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September 2021 by Brooke Dyer
Robbie and Tyler are wonderful. They did an awesome job. I highly recommend them!
