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October 2023 by Lynette O.
Good bank so far .. not like city national that bank ripped me off.. so far I like this bank
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May 2023 by R Jenkins
Shane Bereman is a bully against women. He has always been nasty towards me. Very unprofessional. The tellers do not have a sense of urgency, to help people with their banking needs. Whatever they are working on is more important than waiting on person in drive in or in lobby. I am looking for a new bank. Love Mary Austin, she is retiring and this bank will not be around next year. Because of people like Shane Bereman who has been promoted to branch manager and has no clue about customer service. And does not know how to talk to customers. Wrong person for the job. Power has gone to his head.
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May 2023 by Rowena Jenkins
Shane Bereman is a bully against women. He has always been nasty towards me. Very unprofessional. The tellers do not have a sense of urgency, to help people with their banking needs. Whatever they are working on is more important than waiting on person in drive in or in lobby. I am looking for a new bank. Love Mary Austin, she is retiring and this bank will not be around next year. Because of people like Shane Bereman who has been promoted to branch manager and has no clue about customer service. And does not know how to talk to customers. Wrong person for the job. Power has gone to his head.
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August 2021 by Bodhi King
Worst bank in town. Worst customer service in town. Terrible group of people.
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April 2019 by Allyson Markstahler
This bank is the most god awful bank I have ever had experience with. Do NOT give them your money, they will take and take and take until there is nothing left then bill you some more whether it be duplicated house payments, pulling the payment for the month then pulling another payment claiming you are behind on that month's payment. Do not trust these sleezy penny pinchers, it will put you in dept.
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March 2018 by Tim Clark
Caitlin goes out of her way to make sure our experience is always a positive one.
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March 2018 by Chris Pappan
Good bank
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November 2017 by Sean Love
Great bank! May not be 100% locally owned anymore, but they are still operated and supported by local people that I've known and trusted for years. Highly recommend and am also enjoying the improved website and apps that banking with Equity has provided.
