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November 2023 by Sabina Shorb
Andy deserves ALL recognition and praise. This man goes above and beyond to make sure his customers are taken care of and leave the store happy. I have never in my life experienced this level of customer service. Ever. Will not shop for paint anywhere else.
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October 2023 by Fly Over Bill
Their web site is way to difficult to navigate.
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December 2022 by Sherie Cochran
My builder ask me to select my new house colors and I picked up a selection of colors. Me and my husband thought the colors we picked out would work great, so I bought some samples to try? We tried the samples and they looked terrible! (5 colors) I took my husband to the paint store and we did our best to try to figure out colors, the sales person ask if they could help and talked us through a paint selections and helped us pick out two colors that we both loved and agreed to! We bought samples and tried them and they were so awesome! They were perfect! They were just what we were wanting! We are so pleased with the help we received!
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April 2022 by Beth Walker
The man that helped us was very knowledgeable and gave us good recommendations. He shade matched our sample perfectly!
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November 2021 by Simply UwU
Can't buy paint samples. Can't get a color wheel. Kids at the counter don't know anything. Pick up a few cards and that's about it. You're on your own.
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September 2021 by Samantha Evans
Extremely friendly, knowledgeable staff.
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August 2021 by Hugh Hardie
I took in a 5 gal bucket of paint I bought there year ago. The cap was missing but I wanted it shaken. they gave me a new cap and then shook it up. No primer on the shelves but the truck had arrived so he went thur new deliveries and found me the primer I needed. made me a good deal because I had to buy qts instead of gallons. I appreciate the extra mile to help me and also the discount.
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June 2021 by W R
Celeste and Cameron really know their stuff! They both were knowledgeable, professional and friendly.
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May 2021 by Ellie Cooper
Well organized and clean. Knowledgeable and we'll staffed. One employee was a bit curt.
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May 2021 by Mellody Monster
Great store with everything I needed. Super helpful staff too!
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May 2021 by Emily Gray
Wade was super helpful. Always positive experiences when we need paint here.
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March 2021 by Holly Ray
Helpful staff and quality paint.
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December 2020 by James Channel
New store, friendly staff had everything we needed
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November 2020 by Jeff Nelson
Not happy at all with my customer service experience there twice now. There is definite blatant disregard of the DIY customers by both the management and flows down to the teenage employees. I visited once when their electricity was out, the teenaged young lady said they were not able to do anything and could operate when power came back on. I left them detailed information on the stain I needed, my name, and my number with instructions to add me in their system, so when I call, I don’t have to give them information about what they’ve done for me in the past. Same thing happened today, asked Ian to create an account, he said, “I’ll do it when you come into the store.” Picked up my stain, which I had to find my emails from 2017 to figure out what color I needed, and again questioned the teenager working there, making sure he created an account. And was astonished that the kid said, “no, it looks like we were able to figure out what you needed this time”. This was not true, because it was my research that produced the results. Very unprofessional, rude, and cater only to commercial accounts. I like Sherwin Williams products, but by phone or in store, in my experience, the Owasso customer nonservice is horrible.
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September 2020 by Tyler Hoffman
Ian and Trandon always get me buttoned up proper
