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November 2023 by Judy Kenney
My Biscuit and Honey were groomed by Hailey and they look so cute! She did an amazing job!
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October 2023 by Kasey Mullen
This location is always super friendly! Had my dog groomed this morning and he looked great. Also, love the knowledgeable staff when buying fish or small animals. They always seemed to have the animal’s best interests in mind when I got my pets there.
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October 2023 by Haley Sharp
It was posted on FB earlier that a couple of employees denied an impulse purchase of a guppy for fish bowl. They're being talked about online as if what they did was wrong. As an avid fish keeper, I am thrilled to hear employees are making sure their livestock are going to a safe environment. I will actually go out of my way to come here knowing that the people are actually interested in the well-being of their livestock. Round of applause!!! Thank you for saving the fish!
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October 2023 by Tymira Pierson
Lisa Lor's review is ridiculous. She tried to bash the employees on Facebook and it backfired. GOOD JOB petsmart for not allowing her to purchase 3 guppies for a 3.5 gallon tank WITH NO FILTER! If I wasn't so far away I would definitely shop here to stock my 36 bow front. Keep up the good work!
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October 2023 by Yeng Yang
I wonder if these ppl who’s commenting about the one guppy that was denied because it was going into a 3.5gallon fishbowl with no filters are willing to recuse all the bettas that’s suffering in a cup of water with just as little as 6oz of water. These bettas would be like this for weeks to months if they don’t sell or dies because of the condition they are stored in..And on top of this why are they selling fish bowls for fish if they are denying sell of fish that would be going in a fishbowl? Please check yourself. Show proofs that a guppy can not survive a 3.5 gallon fishbowl with regular water charges.
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August 2023 by Lauren Roach
Lots of variety here and all different prices for every budget! Howard just got a new harness from here. He loves it so much he won’t let me take it off!
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June 2023 by Heather R
Great selection as we have a dog, rabbit and gecko at home! Prices aren't too bad and comparable to other stores in the area.
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June 2023 by Maia
Went to visit the kitties. Very clean, well-kept store. Better than the one I typically go to in Broken Arrow.
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May 2023 by Alexandria Smart
We love the people at Banfield! We've been using them for 15 years with our pets. They've made room in the schedule for us when one of our dogs was dying. They were so respectful of us and our privacy, letting us go out the side door so we didn't have to walk back through the store with him in the box. Then the vet called and checked on us a couple of days later and sent us a card.
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May 2023 by Maycee Ranae
awful grooming team and managers. linda in particular was rude, kept interrupting me, and had no sympathy for my issue when i called to complain. groomers cancelled and turned away my appointment even though i brought propped documentation. will not be shopping at this location EVER again, even though it is 5 minutes from my home. extremely rude manager linda needs fired.
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May 2023 by Kelly J.
Second time I've taken my German shepherd there and they've not done what I asked. No phone call. No warning they didn't or couldn't do it. Didn't even bother to tell me when I picked him and only found out when I paid. And they had him an extra hour because nobody bothered to call and even tell me he was ready. Dropped him off at 8:30 am and his groomer left at 12:30 so they just quit working on him and sent an email he was ready. Won't be back. The lady at the register did give me a discount off the lesser service so that was the only positive. Came home with tons of dog hair when I asked for a furminator.
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April 2023 by thatdarncat1
Two of the last three times, my purchase rings up at several dollars more than the posted price on the shelf. It's kind of like it's on purpose now. The person behind me in line said that has happened to her too, and if she could get what she needed elsewhere, she'd be done with PetSmart. Yikes folks, it's making customers really irritated. The prices seem high anyway, and when you keep overcharging me by all most $5 it's really making me consider just going with another product I can buy somewhere other than your store.?
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March 2023 by Gene L.
we have had our dog groomed atpet smart many times...always happy with the result. however, now they willnot see our lovely girl, because she is a bit on the heavy side and requires a more attention than they care to give. instead of maybe charging a bit more, they just suggest to take her else where. well we will do just that.
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March 2023 by Jessica Macias
Ive never given a review but i didn’t like my experience last time i went, me and my friends were looking at the chinchilla since it kept getting close to us but a rude staff member kept coming up to us to make remarks on how they aren’t social animals and are too pricey basically discouraging us to even think about buying it when we didn’t ask any questions, she even told us to back away from the habitat because it was “stressed” in a rude tone we ended up leaving after because she wouldn’t leave us alone and kept budding into our conversations. I don’t like leaving reviews like this but i felt very degraded when all i did was look at an animal for about 5 minutes.
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March 2023 by K G
I like the people that work there very friendly. But I could only give them 3 stars because the last couple of times I bought tropical fish there they ended up being diseased.
