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February 2024 by Julie Patrick
Store was suppose to open at 11am. You should know they wouldn't open at 11 even though someone was sweeping in the entry. They didn't let anyone in until 11:02. People who were waiting left. You already have limited hours as is, you should make sure your staff opens on time.
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January 2024 by Tracey Stanley
The DM is a total and complete LOSER! Casey Morsca, you should be TOTALLY fired! Your treatment of the employee's is ABSOLUTELY DISGUSTING! If I could give this rating a zero, I absolutely would. Will no longer be shopping nor supporting this corporation!
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January 2024 by Snckrs104
Excellent cashier staff, very friendly and helpful.
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December 2023 by Patrick Loraditch
Always a great place
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December 2023 by Joyce Lainez
Friendly atmosphere, large store..
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November 2023 by Heather R
Great store with so much stuff to choose from! My husband likes the big and tall section and they always have great sales!
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November 2023 by Fernando Lopez
Let's start with the Con. Customer service needs a bit of work. I found a product to purchase on the JCP app, and the sales price and promo were meant for online purchases as well as in-store purchases. The manager said the sale and promo were only meant for jcp card holders. That turned out not to be true. I went to my car and ordered the product for pick up at the price offered by the sale and promo. I went back into the store to ensure management was not providing bad information to other customers. She was sarcastic with her response and tried to make me feel less than. When I finally returned hours later to pick up the product, I was met with rudeness and less than helpful staff members. I've shopped at hundreds of JCP stores throughout the U.S. I've never met such low-key racist and grumpy set of employees. Pro: The younger customer service girl was nice even though she doubted whether she could print out a gift receipt for a pick-up purchase. But she took the challenge and met the customer's need. Good for her. I visited the JCP in South Tulsa on the same day. I was better served there and was able to make a similar purchase with the same sale and promo without using the JCP app. Owasso location should learn from the south side employees.
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September 2023 by Donna Masters
Always enjoy this store. Would definitely recommend.
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August 2023 by Tammy Durkee
The store doesn't open until 11:00 a.m. and the selection isn't great. Maybe they need to go ahead and finish the Bankruptcy by closing the doors.
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August 2023 by Nora Broadbent
Very small selection of products. No sales people available to assist me. When I finally found someone to ask, he said it was basically a self serve store
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August 2023 by Alissa Warner
Good selection of clothes but this store is unbelievably hot. Hard to want to walk around/try on clothes when you’re sweating…:/
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August 2023 by Dee Hale
Great place for good, cost effective clothing.
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July 2023 by Leetta Unruh
Really nice store, not too many left in Oklahoma.
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May 2023 by Terence Mcelwee
I want To buy some t-shirts. And walk up on a sale, I came out ?.
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April 2023 by Seth Woods
Very good customer service. Rylee at the jewelry counter was incredibly helpful and attentive.