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January 2024 by KellyJo
Kallie, the Best hairstylist I have encountered in Oklahoma. I would recommend her to anyone.
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February 2023 by Kayla Gillenwater
I went to this salon after tracking down a hair stylist that had cut my hair in the past. I was really happy with the way she didn't rush through it and made sure that every piece would lay down exactly like I wanted it to. Well... A couple weeks ago I needed a trim after doing a relaxer treatment. I went to a different salon because Kallie was no longer at the place I had previously gone. Long story short, my hair looked horrible, was completely lopsided and felt like Velcro. I was so very unhappy.I managed to track Kallie down through a mutual friend to this JCPenney salon in Owasso and immediately got in touch with her! First, she shampooed and conditioned my hair with this stuff that made it feel SO silky. Then she patiently worked her way through my hair with her scissors, not once did she use clippers on my hair, got most of the damage trimmed off and smoothed out, and evened out the hair cut into the cutest, most low maintenance style I've ever had! I can run my fingers through it without hearing it rip itself apart. All I have to do is brush it and it looks exactly like I wanted it to my entire life. I've never been more happy with a haircut! Plus she took the time to explain everything she was using on my hair, what it does, why she likes it, and how to use it. She also took the time to slow down and show me exactly how to do what she was doing with the hair dryer to style it myself at home. We had great conversation and I really felt like I was just hanging out with a friend while she was doing my hair. I will definitely be going to Kallie for all mine and my family's hair needs no matter where she is! I am so thankful I was able to find her!Services: Haircut
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February 2023 by Karissa Solomon
no one could have done it better than kallie. she is so amazing i love her so much, i am in love with my hair and it’s all thanks to her. my experience was overall the best ever!!!!!!:)
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December 2021 by Nicole W.
The manager Kim was standing by the door texting while there was 1 person at the register and the line was wrapped around the store... After waiting an hour in line I got to the front and asked Kim if she was the manager. She was very rude and short with me and eventually started to completely ignore me. I asked her if it was standard procedure to standby and not help her employees when they are clearly struggling. She argued back and forth with me, then ignored me and walked away. I then asked her if she was done with the conversation. She rudely blurted out that she was texting someone to come stand by the door. She then came to the register and said do you want me to help you or not? ... she rung up my stuff then went back to standing by the door while the line was still extremely long.
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July 2021 by Heather Dawson
the stylist was sweet but has no skills. took forever to do a trim. only 2 stylists that even work there and 1 being the manager who wasn't courteous at all. I can see why that salon is a ghost town! I won't be returning.
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March 2021 by Kathy King
Seriously.....two dressing rooms in the entire store are open. There is no reason they cannot open a few rooms that are all the way over on the other side of the store. This is absolutely ridiculous.
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August 2020 by April Francis
Ordered online for curbside pickup. The website, email, and app does not work. Other customers having exact same issue. Called the store’s direct number 5 times and no one answers. We came back later to try again and same issues. What is going on ??????
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August 2020 by Sarah O'Neal Archer
Terrible costume service. Waited 30 minutes for a curbside pick-up to be brought out to me. Still had to go inside and get it.
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October 2019 by Stefanie Flynn
I love JCP but this time we were at JCP portraits and had a great experience.
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October 2019 by Déby Brooks
great place to shop, good and safe
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August 2019 by Travis White
there's a TV outside the changing room with ESPN on it. Enough said.
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June 2019 by Danny Gassaway
I went in to get a button down shirt. I wasn't planning on spending over $50. I would have gone to Dillard's if so. The signage said (up to 60% off). I saw the shirt I liked so I took it up. The customer service at the register was poor. Either way, I was just getting in and out. I was told the shirt would be 60 something. I explained the sale sign. They used their radio as it echoed over the entire front end. That wasn't a bit embarrassing. They said that the shirt I picked
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May 2019 by Tabitha N.
Rude management. I live in Owasso and worked at a Tulsa JCP and wanted to transfer to the Owasso one. When I called this store and asked about it the manager was extremely rude and talked down to me like I was stupid. After bombarding me with questions as to why I wanted to work at the Owasso JCP in a rude manner, said she didn't know if I could transfer over (which I didn't understand, considering they were hiring at the time) and that she would call me back. This was almost a year ago and I never got a call back. Other than that, the store itself is pretty decent. The Sephora is great!
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April 2019 by Stephanie
I had an appointment for a color at 4:45 and when I arrived I was told that the stylist had left because she gets off at 4 and the only other one there didn't have time to do my hair despite my being told on the phone to come at 4:45. Horrible service.
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November 2018 by Deann G.
Owasso JC Pennys not helpful at all in salon. Would not recommend. Did not get a return call from salon manager.
