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September 2024 by Jazmine Mitts
Edited to add: took it to another mechanic who clarified that there is nothing wrong with the head gasket. It just needed laser iridium plugs. Chapman removed new iridiums and replaced with platinums--a lower grade plug.
Took a car in for misfiring and told the mechanic that I had already ruled out the ignition coils and spark plugs. He changed the spark plugs without getting authorization from me, charged me almost $200, and sent me on my way. When the problem wasn't fixed, I brought it back, and he miraculously discovered I had blown a head gasket, which would cost $1500 to fix. I took it somewhere else and they said not only had he used the wrong kind of plugs, one had a crack in it (likely from being dropped) and there was also a TON of dialectic grease smeared all over the tubes which was causing electricity to arc everywhere. My head gaskets are fine.
Don't trust this guy.
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May 2024 by Constance Schreibvogel
Absolutely RUDE! They talk to you like you're stupid and then want to over price you because they think you are stupid and don't do your research first. Shame on Tate Boys for recommending this place to me! Will NEVER do business with them just based on the phone conversation with the rudest man to ever answer a phone.
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April 2024 by Scott Orr
No nonsense, did exactly what he said he would do, perfect!
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March 2024 by John Tarver
Great service excellent work , friendly knowledgeable people very reasonable prices, highly recommended for any kind of work.
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December 2023 by Barbie DeMoss
This place is amazing. Professional and very personable. I took my 2009 Silverado in because something kept draining the battery. It is called a parasitic draw and from what I have read, VERY difficult to find where the problem is. They found my alternator had some problems and replaced it for a reasonable amount. Yet 2 days later, my battery was dead. I got it back to the shop where the mechanic began trouble shooting for the problem. It took 2 weeks of testing it, but they fixed it. I was overjoyed but so apprehensive of what it would cost. I got it back and the owner told me, “No charge. Merry Christmas.” !!!!!!! As a retired teacher with not huge amounts of cash on me, I was in shock and so HAPPY. I will recommend this place to all my friends. (And the owner’s dog is awesome.)
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October 2023 by Abigail Henderson
I called to see if I could have a repair done on my vehicle. I was told I would receive a call back. Never received the call so I decided to call again to see if I needed to find a different place. The gentleman who answered was rude so rude that my 8 year old child even said why was that man so rude to you mom, men should not be that rude to woman. I asked him a few questions and he proceeded to tell me I needed to find a different place. I would never recommend this place to any of my friends, family or even enemies. Go to Tate boys instead. Word of mouth will take you further especially with the number of individuals I know in the town! Trash of a company
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October 2023 by Jason Gittelman
Honest and fair good customer service.
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July 2023 by Craig Rose
Good service. Nice folks. Honest and with integrity. They did an initial assessment without charging me a great deal for it, and they did a great job for a fair price in a timely manner. I will be going back and bringing my cars there in the future. Their dog is awesome as well!And I didn't have to wait threedays to get in. They got me in right away.
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June 2023 by Drave
Honest/Fair and had my car fixed the same day. Will be using this business for all my vehicles from now on!Service: Transmission
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June 2023 by Haley H
I took my car in to Chapmans Auto back in April 2023 because I was having some issues and a horrible loud noise and oil leak. Rusty the owner listed off the things he said needed fixed, to fix my car. A few days go by, and I call to check in and he said that he had found more things that needed replaced so he went ahead and did it, because my parents were helping pay for the repairs and he figured \
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June 2023 by Lynn Reed
I am so happy to have found Rusty! I use him for all my maintenance needs. He and his mechanic, Scot, are brilliant at diagnosing problems. They get to me right away and never overcharge although they’ve had plenty of opportunity to. And they always fix the problem. I will never use anyone else.Service: General repairs & maintenance
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April 2023 by raoslight
Great guy. Very honest. Had a few chances to over charge me and did not. 100% the only place I am going to take my truck to get fixed.
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November 2022 by Austin Zobisch
Recently did a power steering pump on my vehicle but failed to let me know one of my pressure power steering lines was leaking he went and told me that it was because I was griping about how much I had to spend on it so he was just trying to keep the cost down very unprofessionalServices: Steering & suspension repair
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August 2022 by Treeza Presgrove
Had to come to Owasso from Broken Arrow couldn’t find HONEST anywhere else! Nice, honest, and very professional. THANKS RUSTY! Couldn’t have found better?Service: Auto engine diagnostic
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December 2021 by page kasikantiris
A very shady and unprofessional business! DO NOT TRUST! Told us how much it was going to cost and without getting informed the price was much more then what they said originally ! We definitely DO NOT recommend this business! Please do not go here ! He will tell you a price just to get your vehicle in the door and when they call to tell you your vehicle is ready that’s when he will say oh by the way it’s this much more bs! Unbelievable!
