Harlan Ford, Inc. is recognized for providing an excellent and enjoyable vehicle purchase experience. Customers are pleased with the fair and honest dealings, with some noting that initial good deals were made even better. Expectations are exceeded, as the team cares about each customer. The sales staff is described as friendly, helpful, knowledgeable, and efficient, making the process stress-free. The service and parts departments are also highlighted as knowledgeable, efficient, and reliable. The waiting area is clean and large, and they are often able to accommodate last-minute service needs, though the service department can be difficult to reach by phone. Harlan Ford, Inc. is considered the best, with integrity and great service, and is a prime example of a family-owned business that cares about its customers, offering great deals on best-selling vehicles.
