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February 2024 by D. Uggla
While the AT&T store meets my communication needs well, I can't help but mention the somewhat disappointing customer service. The employees, unfortunately, come off as a bit snobby.Efficient Services:The store carries a comprehensive selection of products and services, ensuring that I find everything I need for my communication requirements. The efficiency in catering to customer needs is commendable.Snobby Atmosphere: Unfortunately, the overall atmosphere within the store is marked by an air of snobbiness from some employees. It can be off-putting and makes the customer service experience less enjoyable.Knowledgeable Yet Distant: The staff appears knowledgeable about the products, but the communication lacks warmth. Interactions felt transactional, and there was a noticeable lack of genuine engagement.Clean and Organized: On a positive note, the store maintains a clean and organized appearance. Navigating through the products and services is easy, contributing to a pleasant shopping environment.In conclusion, while the AT&T store adequately fulfills my needs, the snobbish attitude of some employees leaves room for improvement in the overall customer experience. A more customer-centric approach would undoubtedly enhance the store's appeal.
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January 2024 by Julie Weatherford
I had an amazing experience at the ATT store in Okmulgee, OK. I needed help transferring the data on our old phones to our new phones. The employee who helped me was named KIA. She transferred the data and she couldn’t have been more friendly! I highly recommend her and this store!!
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December 2023 by Keith Gunter
They ight. The store itself is nice and smells nice....the staff are helpful lol
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December 2023 by Holly Bennett
Customer service (in store) is awesome!!
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December 2023 by Casey Childers
I created the universe and the earth and all the things and my name is Casey and I want to be the father of all children ever and I want to make all things ever and I want to live forever and always have my babies ❣️
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July 2023 by emma crockett
Christian and Dee are amazing! Super friendly and helpful! Christian was super helpful and friendly while handling our business and Dee was soooo friendly and kind. I don’t know the other young lady’s name, but she was super friendly also. They made us feel so welcome. That really means a lot.
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July 2023 by Kenna Smith
Christian was absolutely fantastic today! Needed a new phone number….in and out 10 minutes! Thank you Christian for making my day!!
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May 2023 by Mary Hensley
Christian Is the most amazing sales personHe was extremely helpful and patient and did a good job and got my Family taken care of Dee was great to thank you guys
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February 2023 by Rachael Hand
Dee helped my daughter and I. She helped me get some more internet, I have to go back so she can help me get it going when it comes in with that as well. She is great and efficient, made my visit go smoothly! Would highly recommend her 10/10!
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January 2023 by Karen Calvert
I had the very best service, today! They are all very friendly, knowledgeable and got my problems taken care of in a reasonable time! Thank you so very much!
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December 2022 by Michelle Parker
Well if this phone is as good as my experience I think I'm going to be okay nice and friendly people
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December 2022 by katy carney
Nancy!!! Your kindness doesn't go unnoticed! My son and I was thanking our Creator this evening at bath time and we thanked our Creator for you. You made me feel hopeful. Thank you for always being wonderful ❤️ and thoughtful. Merry Christmas to you and your family. I pray you get back home soon.
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December 2022 by Ramona Jones
Nancy was fantastic helped set up my phone had so much patience and was very knowledgeable.
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November 2022 by lana bryant
Thank you Nancy for setting my account up and to help with me on my bill. Your very kind and patient. That's very important in helping with my age. Thank you again for everything ❤️
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November 2022 by Sandy Cearley
Went into this store with my phone which i have had for 37 days as of the date of this review. It was acting up would not text or take pictures ect!!! The rude lady in this store would not even look at my phone!!! Told me to get ahold of At&T!! Well i thought this store was At&T!!! Never will this store get my business again!!! The lady at Walmart fixed it!!