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November 2023 by Cameron Steele
Overpriced, at $12 for the most basic wash. The drying cycle exists in theory only, car is sopping wet after running through.Takes forever to figure out how to where enter correctly but honestly that’s more of a me problem and doesn’t contribute to this lackluster rating.
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November 2023 by Angelic Shoemaker
I used the car wash one time in October of this year, to run my vehicle thru real quick. The guy standing there said that if I signed up my car wash would be $10 a month. I was like cool sounds great. Instead I've been charged twice for using the car wash 1 time. $10 in October when I used it and another $ 35 in November. I left 1 star for the service that I got.
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November 2023 by Crystal Creates
Herbert helped me get my membership straightened out….he was patient, and helpful.
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November 2023 by Farry Boutique
We have been going to this car wash for a while but this new so called manager is absolutely RUDE. If you don’t buy their membership he will straight out tell you to leave. We have never had to deal with this but this new manager guy is so out of line with disrespect. The only way they will learn to stop disrespecting people if people STOP going there. Do not go there. I do not recommend this place there are far more car wash then this.
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November 2023 by jennifer guzman
I don’t understand why there is no manager on site that is what I am giving a 4 star review. I went around 6 pm and I came upon an issue when I was going thru the wash. I would totally give Jerry a five star! He gave me great customer service and was able to problem solve as quickly as he could. This car wash should be greatful for having a very loyal and dedicated employee on there team.Service: Polishing
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November 2023 by Matt Hoggard
My wife and I stopped in for a car wash today and we’re met by a salesman at the pay machine. He instantly tried to sell us a “plan”. And we told him we weren’t interested. He asked why we stopped in (very condescendingly) and I said we lived close and he kept trying to sell us a car wash plan. My wife was driving and said “we’ve already told you NO twice so you can sell me a $10 wash or let us out.”And the jerk said “Ok then I’ll let you out” and he opened the gate and kicked us out of the car wash.I doubt the Car wash owner wants to lose customers. We’ve been going there since it was Classen Clean n Green.Don’t waste your money there. Plenty of great car washes around.
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November 2023 by Cait Burke
My car wash of choice! Always so quick and so clean. Herbert working the payment system is so nice and makes it easy so I don’t have to reach too far out of my car. Great place!
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November 2023 by Alyssa Dossett
I feel like I’m trapped in a high pressure sales pitch every time I go here. After yesterday I won’t be back. The attendant got on to me for swiping my credit card while he was talking. He then would not allow me to touch the machine myself (what’s the point of a self-automated kiosk then??). I asked to leave at that point and don’t plan to come back.
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November 2023 by Apollo Woods (Stevenson)
If I could give this location a -1000 I would. This facility manager is unprofessional and should never work with customers again. I had a perfectly functioning passenger mirror before entering the drive thru. After I went thru the wash my passenger mirror was missing. When I returned to talk to the manager, he was rude, dismissive, unprofessional, and refuse to explain the process to file a claim. In the presence of the assistant manager, I was called a racist while he misquoted Bible scriptures. He refused to assist me with my damages . At no point did I ever mention and imply race or ethnicity. How the heck am I “racist against Hispanics” because my vehicle was damaged. One has nothing to do with the other. I called corporate. The manager should be terminated asap.Service: Auto detailing
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September 2023 by Blakely Hiner
Attendant was pretty rude from the moment I bought the wash. I selected a single wash and not the membership and he told me I had wasted my money then proceeded to be rude while pulling through the wash, not a great selling tactic. The only waste of my money was spending my money at this car wash! Will never return.
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August 2023 by Faith Steedman
Herbert was very kind and super helpful! Always lovely to see someone who appears to genuinely love their job! Great experience. Thanks Herbert!
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August 2023 by Sandi Kos
Herbert was very kind and nice! There was some trouble reading my RFID and he came right out!Very professional and very friendly compared to some of the other Zips I’ve been to.Service: Polishing
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August 2023 by Fallon Brooks
Love the monthly washes I get. Great price and the staff is friendly. Herbert is super kind and helpful.
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July 2023 by James McGonigle
Lazy employees and dirty water more than half the time. The track will push my car through so quick the front of my car doesn't get a full wash. No issue at any other Zips, just this one but I'll be canceling my membership and finding something better...
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July 2023 by Landon Riesenberg
I like Zips over all but the location closest to my home/work (Classen) is frequently in disrepair. I have a monthly zips membership but am frequently disappointed by this location because parts of the wash always seems to be broken.