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August 2023 by Mikayla Stover
Today I had the most personal and lovely experience with the manager and her colleague. They not only helped me navigate finding something for a memorial service and some new cute jeans to balance it out, but they went above and beyond helping me with specific details I was working through. I’m so grateful for their kindness and my new jeans!
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July 2023 by Tre Janz
One of the best clothing stores for women over 35 years old. Classic fashion with a touch of elegance. Make the most of your life by wearing clothing that brings out the essence of your own beauty . As women age like fine wine so should we remember that we deserve to feel amazed by ourselves in everyday life , and White House Black Market creates the clothes that make women feel confident as they walk through life. Just one example of how a company can improve a woman’s life by providing her with the best up to date styles. Evolution of the Woman from her 30’s, 40’s, 50’s and beyond. Making the 50’s fabulous.
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October 2022 by Sara Kelcy
I cannot say enough about the staff, specifically Andrea and Karen who literally just saved me mere hours ahead of a high school reunion. Thank you, thank you, thank you!
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June 2022 by linda merriweather
The staff is so friendly and welcoming?I really like the clothes, shoes, and accessories-everything! Flory is always so gracious! Thank you WHBM
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January 2022 by Bertha Robinson
My dress for New Years was never sent. I was not offered a discount or apology.
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August 2021 by Melissa Mick
Immediately when I walked into the store I was greeted with a friendly welcome. I was nervous because I was shopping for a dress to wear to my boyfriends 20th high school reunion, and I’m not a very big ‘girly girl’. These ladies went above and beyond helping me find the perfect dress, jewelry piece, and even gave me a suggestion on what type of shoe to go with the dress! The customer service was amazing!! Thank you again ladies!
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October 2020 by Su Thanh
Very nice sale associates. Love their extra discount promotion. One of my favorite place to shop.
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February 2020 by Kara Lewis
Great sales and very professional staff
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April 2019 by Jeffery Lienemann
Store hours say they open at 11 on Sunday's. Well they don't. It's embarassing for a business to not be able to have their store open by the posted time.
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February 2019 by Gracie Mejia
Love this store..
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February 2019 by Billy Parker
Xmas. shopping
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January 2017 by Kate P.
This is not a store I've shopped in before but I was looking for a new clothing place to try and I stepped in to look around. It was a weekday evening, about a week after Christmas and the mall was pretty empty. In fact, no one was in this store except me and 3 sales persons. And they were all huddled in the back of the store talking. I was greeted with a quick "Hi" and their conversation continued. As I poked around the store and looked at things I was never offered assistance, asked if I was looking for something specific, NOTHING. I was completely ignored. I kept looking for about 5 minutes but, having never shopped there before, I was uncertain of how the clothing fit, if there were sales, etc. I wandered back out of the store without anyone saying a word. It was an odd experience and not one I'll soon forget. Sorry WHBM, you lost a customer permanently.
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May 2016 by Kimberly M.
This was your typical Julia Roberts 'Pretty Woman' experience. The manager was condescending and barely gave eye contact. The staff were all huddled together like they were in a secret club, and I had to ask if I could try some clothes on. Once out my room - I brought my purchase to the counter, where there two employees behind the counter just stood there. Neither gave me eye contact. I stood at the counter and waited ... crickets could have chirped. Nothing - nada. I put it on the counter in front of the store manager, who grunted and looked to the associate next to her. She obviously was too busy to help or even look at me. The woman next to her didn't greet me or even look at me. I had to ask if she would look up my account in the system. She acted like it was a chore to do so. I asked her if I had any coupons - and again I was met with a bit of disheartened attitude. Really? No one said thank you for coming in. No one said anything. So guess what? I decided against buying anything else from here every again. My favorite brand just dropped out. I'll buy WHBM on Poshmark from now on. You can get new items WITH TAGS that are in pristine condition for a third of the price. And the seller will at least thank me.
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December 2015 by Nicole R.
Store staff is nice but have their hands tied. I prefer to shop at a store where they are empowered to make decisions. I bought a pair of cute white pants that lasted less than 6 months before the elastic band wore out. I was hoping for a longer life span than 6 mo. Going back to nordstroms.
