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March 2024 by T OV
Today was my first time coming to the new location on 178th, and I picked up my app order. A lady with the mask on said to me am I someone's grandma, and they just laughed.Do I look like I was someone's grandma, and she looked at me and said well, Some people are young, but they are someone's grandma? I'm not anyone's grandma, and she thought it was funny.I don't know what kind of crew member this manager is hiring, but her tail would have been fired, and whoever else is in the background laughing. I don't know if they were playing tricks on people who pulled up to the window asking them that, but I don't have time to be playing any games, No childish little girl. NEVER coming back!
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March 2024 by Jaime Sullivan
Although I told myself I shouldn’t order from here, we decided to try their breakfast. As per the norm, we ordered through the app and upon arrival, once again they were out of several items we were able to place in the app. Apparently, they cannot issue any refund at all if placed through the app, and trying to get a refund through the app is beyond difficult. So, now I get to take extra time out of my schedule to go back up there in the hopes the manager will be able to refund my food I never even got. Done with Wendy’s. Always either messing up our orders or completely missing items.
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March 2024 by Tim Cassil
Always extremely slow service. It amazing Wendy’s is still in business.
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March 2024 by Wesley N
The service was quite slow, the food seemed much lower quality than east coast Wendy's, which is usually pretty good for fast food. The restaurant was clean and renovated.
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February 2024 by Eric Lindegard
I was skeptical about coming here late at night and I should have went with my gut. I waited 10 mins for a spicy chicken sandwich. When I got home to finally eat the sandwich the chicken was so hot I burned the roof of my mouth and layers of skin were coming off along with blood. It’s the worst experience I’ve ever had at a fast food restaurant. And they forgot the tomato. I’ll never go back. Ouch!! This reminds me of the hot coffee lawsuit at McDonald’s. Wonder if I can sue???
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February 2024 by Suzy c
I've tried to go to this location multiple times using the drive thru. Half the time no one acknowledges that they need a moment before taking your order. After waiting 5-10 mins multiple times, we aren't visiting this location anymore. Its disappointing. Staff need better training.
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February 2024 by Chris Merwin
Who doesn't love Wendy's?!
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February 2024 by Clark Kinch
Lobby was closed at 1pm and my truck was too big for the drive thru. L
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February 2024 by Matt Anderson
This place will steal your money by overcharging and giving you the wrong food. Beware !
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January 2024 by Dave Corfee
The food taste like there cooking in Old
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January 2024 by Kevin Chambers
The restaurant was dirty. The floors were sticky. The tea was either old or the tea pot wasn't cleaned. I wish I had gone to Braums.
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January 2024 by Kali Toahty
Hot, fresh chicken nuggets! Every time!!! Even late at night! ?Parking: Large space for parking! For faster order taking, they could do 2 drive thru lines!
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January 2024 by D F
The idiot "manager" asked me about confidential medical information AFTER I showed him my service dog identification and my VA ID card.Wheelchair accessibility: No wheelchair access
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January 2024 by Brett Easter
Don’t have an experience because doors were closed again. Moving on to next place we’re the doors are open.
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November 2023 by alaska
Everytime I've come to this location, the employees were very nice and attentive! I've never had any issues with my orders no matter the size (typically from $10-$30 depending on how many people I'm feeding). Sometimes there is a wait in the drive through, but that's been the case for a lot of restaurants lately so I don't blame the staff at all. Great store!
