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March 2024 by Ryan Todd
Over a hour wait 2 days in a row for medication, lines literally all the way out in the main road. This place is poorly operated. I suggest not using this location until management are replaced.Edit* after 1h 25m I finally made it to the window to find out the pharmacist hasn't started filling the script?!? The walgreens app texted the day before it was ready. This place is a joke.
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March 2024 by Rushali Kale
Yes I agree with most of the reviews here . I have been waiting for 40+ minutes and there are 3 people near the window service and none are working . The service has gone down bad . Even if I go inside I have to wait at least an hour inline to get the prescription. This is horrible!! I am switching to CVS .
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February 2024 by Kalena Hottel
I've been coming to this location for over 18 years. I needed a script a couple weeks ago and the drive through lady was EXTREMELY rude when I told her I'm not sure if my insurance on file with them was current. Tonight I go in to pick up scripts, after standing in line I'm told the lobby closed 12 minutes ago and I'd have to use the drive thru... this is a 24 hr walgreens and only sign I saw about closing was the large mandatory lunch time closure times posted. I get in the drive thru and there's only one lane opened. I'll be transferring pharmacies as this seems to be the new norm with this location. I hope I don't have all the issues as the other reviews state they had when transferring. Walgreens doesn't care anymore about their customers.
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February 2024 by Stacy Parks-Rhodes
As a small business owner, I can understand being short staffed. However, being blatantly rude and hateful to a customer for simply pushing the call button in the drive thru to get the tube back is completely unnecessary! I felt like something she stepped in! I will NEVER return to ANY Walgreens again!
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February 2024 by Kelsey Williams
This is the worst pharmacy I have ever been to they are incredibly slow at there job.I have the flu and have been running a high grade fever today I went in there to pick up my prescriptions the first time I got told The two I need are not ready until 12 I go back at 1:30 and I wait 25 minutes because they can’t find my prescription. Meanwhile, the lady next to me they can’t find hers either so they finally found one of mine and I asked the lady is there only one she said yes and I told her I was supposed to have two and she tried to say no you’re only supposed to have one So I got a little irritated and told her to do her job and I have two and then she tells me that the other one is out of stock so I asked if there’s an alternative And she ask a technician to come over and the technician tells me that they Have the one that I need that was supposedly out of stock I have to come back in an hour. That place is ridiculous and they need to get better staff that know how to do their job and not lie to people, and especially about medication that people need
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February 2024 by Jessalynn Stephenson
I wouldn't choose this location if you actually want to receive your medication. I just watched them screw up prescription after prescription as I waited in an excessively long line. They didn't even have mine ready, despite it having been a full day, and couldn't be bothered over the course of an entire day to pick up a phone and let me know there was an issue. Rude, dismissive, happy to let you wait even longer without even apology. I wouldn't trust them to ring up a candy bar, let alone issue medicine. If they even have any management at this store, they need to scrap it and start over. Pathetic.
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February 2024 by Jillian Jones
Pharmacy wait times, whether in store or drive thru, are absolutely horrendous. 30 minutes in the drive thru for 1 car to get service with the line stretching around the building.
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February 2024 by Winter Kuehn
Advertised on the website that the Pharmacy is open 24. That means drive thru only. Thus making it more difficult for new patients.#stupid
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January 2024 by Nathan Roan
Sure wish they would mark where the prescription pickup line should be in the store. I come several times a month and every time, it’s like nobody has any idea where the line should be.
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January 2024 by Teressa
5-7 hours for prescriptions is crazy! I set in line for over an hour to be told to come back at midnight.. Im sick and its cold out....WTH Walgreens needs to step up thier game...Hire another pharmacist amd more assistants...
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January 2024 by Trenton Larkin
This store needs a major remodel. It also stinks really bad inside.
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January 2024 by Dan Willis
If only I lived in NW Oklahoma City, the Hefner & Rockwell WALGREENS would be my preferred pharmacy. The pharmacy staff exemplifies 5-star service. Thank you Jacey and Tim.
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January 2024 by Pam Mills
I use this location even though I no longer live close by. This is my favorite Walgreens.
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January 2024 by LaSaebra Craine
Horrible experience!!! Employees are rude and unhelpful. Figure it out Walgreens!
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January 2024 by omar aldoory
Worst staff service ever