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September 2024 by B K
I'm not sure if there is a new manager, but this place has seriously fallen off a cliff over the last few weeks.
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September 2024 by Tim Mack
Great Staff Cool Gym Goers.. Always A Cool Vibe.. Love This Place...
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September 2024 by jeffery neil
Bradon is a rock star!! Always kind, helpful and present if needed.
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September 2024 by Loyal Tea
Lyric was the best ! ?????? she needs to be in management!
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September 2024 by Susan capps
Everyone at this club is so awesome
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September 2024 by Mayra Raquel Olivares Estrada
Lyric is incredible, excellent explanation and detail of the place!!
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September 2024 by Ken Fletcher
Lyric is the Vasa worker she is amazing!
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September 2024 by Mikey& Dee
Great tour and welcoming atmosphere provided by the ladies and gentleman at the front desk.
I hope I get to sign up for the 0 down 30-day free trial before the offer expires ?
Knowledgeable staff, top-notch equipment, and lots of high-quality fitness options.
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September 2024 by Upset C.
Last week, I joined VASA. I initially set up a Studio account with my tax exemption. Two days later, I added an additional person to my account. I provided my tax exempt card and was advised that it was taken care of. The next day, I received an ACH draft for the additional person fee that included taxes. No one at the local gym couldn't assist me. I emailed back and forth with customer service for days; which was useless. She kept asking me to submit my tax exemption, again. If the regular membership is non-taxed; why wouldn't the additional person fee be tax exempt? I've reached out to the customer service phone number several times. The first two calls; the phone automatically hung up on me; while I was on hold. The third time. I had an option for a call back. It's now been seven hours. No one has called me. The fourth time that I called, I was on hold for over fourty minutes. I finally decided to opt to text their customer service. When I selected the option to text. The phone hung up on me. I've now allocated over 2 hours. And, still havent been assisted. This has been he!!. Overseas customer service is better than this. Both of the gym and amenities are nice. However, the Hot tub on the North side always has gross hairs, something resembling skin, etc. Floating around. It's sickening. They need to clean that more often. That can't be sanitary.
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August 2024 by Derryk Carr (Aldric de Kerr)
We like VASA. There are a lot of options for our workouts. We love Jessica who is the coach for the aqua aerobics classes as well as "Red Zone" and other areas.
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August 2024 by Kaden Downs
Going on 3 years at the Vasa of pen. Best experience I could ask for it’s a great facility amazing people and great staff.
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August 2024 by Janet Weiss
Excellent staff.
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August 2024 by Certified User
I try to sign up, it only advertises the 27$/month price(the medium plan) but suddenly has a extra 50$/2 months price added right at the end. No. Unacceptable. I've seen so many reviews for this gym saying it was crowded and so I figured there was just a lot of people taking the good deal. All the replies to negative reviews just have "contact us at (email)" instead of discussing/resolving the issues.
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August 2024 by Peepee PooPoo
Every time I walk in, Lyric is always there with a big smile and a positive attitude that instantly brightens my day.
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August 2024 by Christy Villa
I do think this place is awesome. I've been going the 1 or 2 months and they have everything. Pool, hot tub, steam room, sauna, red light therapy, taning room, massage beds and theater. The only does falls the red light therapy is down....So many exercises equipment. Staff are very helpful. Will recommend.......
