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December 2023 by Dianna Bilbery
I am going to the Oklahoma Health Care Authority Accountibility Office tomorrow to file a detailed complaint against Valir on behalf of my sister. In the 22 days she was at Valir she received a total of 31 hrs of therapy. She was given two baths the entire time. She was taken from Valir by ambulance the day before her discharge.. The last four days she was in pain. I kept asking them to test her for a UTI, the speech therapist asked them as well. Turns out she had a severe UTI. Case management assured us that her Medical equipment would be delivered to her apartment the day before her discharge, it never arrived. I don't advise leaving a loved one there that can't find for themselves. There's much more; however, I will save that for my report.
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November 2023 by Bethany Bell
The nursing staff is incredible !!!! I think they are over worked & as an outsider mgmt needs to have safe ratios , but the nurses themself are incredible, educated, on-time with med passes , honest, safe, caring, compassionate & very thorough in their care. Especially the night shift. mgmt needs to get it together though & hire more nurses so they are working 1:8 or 1:12 , that is unsafe.
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November 2023 by Adam Dix
I want to share my uncle's experience with the food at VALIR, it's amazing I mean look at this plate looks amazing and it tastes great. Chef Ben has been nothing less than amazing, almost every meal is great and he talks to my dad like their buddies. The dietary staff is amazing as well, everyone is so nice, I will say if it wasn't for the food and the Ben and dietary staff, we probably wouldn't be here. Anyhow great Thanksgiving meal was better than some I have ever been to.
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November 2023 by Nan Baxter
Ryan is simply the best Physical Therapist. Thankful for all he does for his patients.
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October 2023 by Doug Worley
Todd and Tracy McAreavey has done a great job of building several quality Physical Therapy Clinics. They have personally helped me and my family on several ocassions. I would recommend them.
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October 2023 by Sandy Schwarz
Mark worked with me the first day and I left the facility walking with more freedom of movement. He is so good at what he does. What a blessing.
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September 2023 by Barry Wagner
Love the app. Videos showing proper techniques to do exercises vs the old pencil drawings that your doc has copied 100 x’s is a major improvement! The tracking and accountability from for PT is great as well.
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September 2023 by Cindy Bonham
I was in rehab for 2 weeks, the best care and love the staff on 4th floor. Middle of nights when they would get me cup of ice for my drink. Although I was excited to go home I will miss them all
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August 2023 by Ted Yup
Chef been is that guy for taking the time to talk to me personally and getting to know me and what I can and can’t eat -riicco
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August 2023 by Michelle Beleele
The nurses and staff take really good care of the patients and CNA‘s are really nice to the food. It sucks they send you a menu and it’s not even what’s on the menu they bring you food is really bad.
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July 2023 by Kasey Hendrickson
VALIR is the best !!! The staff is AWESOME . Love ❤️ the office ladies . Get ready to work out and heal . Very clean facility . Get well soon .?
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July 2023 by Luna Barron
Great management team! They really care about all the patients and put their best foot forward!
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June 2023 by Ashley Nicole
If I could give negative stars I would. The place is NASTY!!! My dad had a massive stroke and needs rehabilitation. This place has been awful to him. They place his call button out of reach, leave soiled clothes BY HIS HEAD ON THE COUNTER. He was left alone in a wheelchair even tho he's a fall risk and can't walk and slides out of it. The case manager Mindy is rude and ignores people. She talked over my mom and acted like she wasn't even there. If you care about your family member DONT SEND THEM HERE!! Not to mention BED BUGS!!!!!
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June 2023 by Tracy Hunt
Great Service! Valir in Frederick Ok has friendly staff that care about making you feel better! They are knowledgeable and I feel so much better when I leave!
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June 2023 by Matthew Wilson
Great food, Chef Ben and his Crew have about the best food in a rehab that we’ve been to. Very caring and friendly staff, going the extra mile to provide customer service.
