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March 2024 by Angela
I had to drop off my heart monitor. It was painless and effortless. Friendly, fast service.
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February 2024 by Brandy Crutcher
I was on my way to the store to drop off a package. The website said this location closed at seven I arrived at 6:36 PM and even though they were closed a young man named Josh was still able to take my package so that I wouldn’t have to make a second trip to this location. I felt like a valued customer based on the fact that he was willing to still help me out even though they were closed. I do recommend this location for your UPS packaging and delivery services.
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February 2024 by Holly Barker
Usually fast and semi friendly.
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January 2024 by jake chapman
Most disrespectful employee ever. Used profanity for no reason and was rude from jump street
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January 2024 by Angela LaFluer
The rep Josh was really great with helping me and was very kind. I appreciate his customer service.
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January 2024 by Kendra Kuzmic
I love this location and the amazing customer service of all the workers here. I have experienced the store crowded, helping elderly less technical customers and genuine care. I am always in/out within minutes. Cannot say enough about the cleanliness and customer service here!! 10 out of 10.
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January 2024 by Penny Walker
I was having a rough morning and these 2 sweet kind helpful ladies turned my day around.❣️?
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December 2023 by LaNell Long
Love the people working here! Parking lot kinda sucks, but they are quick and efficient!
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December 2023 by Payton Dunning
Very professional!
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December 2023 by Joanna Hayes
I was helped by a very helpful staff member! I had never returned an Amazon item so he helped me find the scan code on my phone. I was very happy with his patience and help!!
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December 2023 by Silhouette
My experience was great. I came for shipping and those two ladies were busy but the team work they showed and their ability to multitask was AMAZING! I will be returning.
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November 2023 by Simpli' Me
I simply love it here. I don’t understand the negative reviews because every time I come in, they are so pleasant. My shipping store always
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October 2023 by Michael McCoy
From a look at the reviews...There are SERIOUS issues with UPS Store #2074 that aren't being addressed by the franchise owner.I sent a package from UPS Store #2074 15 days ago that was supposed to arrive the next day. I was taken aback by the rudeness of the employees. I usually use USPS (Which I will from now on) and fill out the information, myself so I was unfamiliar with the UPS process. The employee didn't ask me to verify the information and told me to "SIGN HERE!" The package didn't arrive the next day. I attempted to track the package to no avail. I called the store for assistance and was treated rudely. 15 days later, I receive a very rude voicemail that the package had been returned because of no apartment number. No instructions on how to proceed, no "have a nice day"...just hung up.I went in to get the package and was told that I could not get a refund, and that I would have to file a clam, once again treated very rudely. I went home and attempted to file a claim, I wasn't able to. I called to file a complaint about the service I received at this store, #2074, and found out that:1. A claim isn't the appropriate course to follow, the instructions I received from the store staff was incorrect.2. The apartment number was entered incorrectly by the UPS Store employee.3. That I CANNOT get a refund because I signed.How about that. Congratulations, you ripped off a disabled veteran.
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October 2023 by Robin Stephenson-Bratcher
Though they seem to get the job done, these folks always have the grumpiest attitude, bordering on rude. I've been there three times and it's been the same each time. Today I looked up the address of some new locations and am going to try those instead. So sad...
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September 2023 by Ebony Dyer
There’s another UPS store on122 and MacArthur. Like 5 minutes from this one. Worth the 5 minute drive to avoid the attitude you’ll def get at this store. Employee 230205 was terrible. Find a new job if you don’t wanna be there instead of making people feel like they’re inconveniencing you by coming in to an open business. Real talk tho get therapy. Life’s too short to be miserable all the time.
