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February 2024 by Brad Falkner
Some of the rudest employees I've ever encountered, one female worker in particular.
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February 2024 by Bertha Irene Gomez
Went to deliver a return that had a QR Code that wasn't working and that it was needed in order to be sent. The employee helped me and at the end my package was successfully delivered.??- Good customer service??- Poor parking space
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January 2024 by Lil “Pussy Eatter” Daddy
Indian Therapeutic Candle Wax ⚛️
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January 2024 by stacy menifee
Ups trash!!!!!!!!
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December 2023 by Judy Hatfield
Susan is amazing
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December 2023 by Lana Staley
I was in and out so fast! Even though they were extremely busy they took care of me so well! Honestly love how easy the process was
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October 2023 by Robin Johnson
I'm giving a one star because I went into this Location to day to do a return in the young lady behind the counter proceeded to talk to me across the room... instead of her helping the customer that was in front of her. I was glad to wait my turn. She also stated you have a sheen return and that she would need to get me a box from the back. When I go to the line, she tryed to tell me about what my returns were. I advised her I had 2 different returns? The other one was a separate return. She perceived it to keep trying to tell me about what I was returning in what had to happen. Then she gets a partial envelope that cost $5.29. And charge me for that instead of going to get the box from the back. Because I wasn't letting her tell me how my return and what I was returning to who? Then when I called the store to ask for a manager she told me she was the manager and was I the lady that just left... I am formed her that I was and asked for the number to corporate. She proceeded to tell me that I could Google the number to corporate that she was busy.
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October 2023 by Art Love
By far the worst customer service I've ever experienced. The guy who helped me must be the owner because there's no way an employer would put up with him. He's unfriendly and appears to hate his job. I hate leaving bad reviews but this fella is inexplicably bad. Wouldn't look me in the eyes and he wasn't honest about the services they offer.
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October 2023 by Denise Hart
Needed to ship random items and old yearbooks and all arrived safe and sound. Packed it all together.
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September 2023 by James Williams
The lady that worked there was very helpful and friendly. She gave me cold water when I needed it.
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July 2023 by Jeff S
Poor operation… outgoing message says last pick up is at 7 PM on weekdays however, when I got there, they informed me it has always been 6 PM. The UPS store at 50th and may is much better!
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April 2023 by Kaye Blevins
These people have the worst attitudes. The lady “helping” me was so annoyed because I had a few questions about shipping costs. She told me there’s no way for her to tell me how much something would cost to ship. A guy stepped in and said “actually we can give you an estimate, but it varies sometimes” which I understood. She gave him a “wtf” gesture and he shrugged his shoulders. She knew she could give me an estimate, she just didn’t feel like it. She proceeded to give me an outrageous estimate and I left and went to FedEx where they shipped my package easily AND told me how much it was going to cost- A quarter of the estimate the UPS girl gave me!
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April 2023 by Vanessa Lopez
If I could leave 0 stars I would. The store manager from this store kept raising her voice at me over the phone while me explaining to her that I have already called customer service and been to the UPS hub. I been trying to find my 2 packages that were originally scheduled to be delivered on Saturday (April 15th). I had 6 packages originally being scheduled for a delivery on Saturday, 3 got delivered on Tuesday (April 18th) I did understand that she is not able to find packages that do not ship from the store but I did not appreciate her tone of voice over the phone. This store manager does not have the 7 C's of business which are clear, correct, complete, concrete, concise, considered or courteous. The store manager just kept saying I am too busy for this.
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March 2023 by Maricela Delgado
One of the best Ups stores great customer service and the ladies are very nice and knowledgeable!
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March 2023 by James Buckner
Expedited in and out service. Knowledgeable employees, prompt accurate service. A little secluded but easy to find location.
