-
February 2024 by Julie Kirtley
The employees were very helpful and very friendly
-
February 2024 by Robin Nero
Wonderful
-
January 2024 by Elaina Pearson
Feel cheated and over charged. When I called they were no help what so ever. Apparently you’re supposed to double check their work for them before you drive off otherwise you’ll be overcharged.
-
January 2024 by Mark Fox
Christina was great! Very helpful!
-
January 2024 by Sara Lyon
We just moved into our new house and rented a pickup truck from Uhaul to move our washer and dryer. It was so easy and convenient that we came back the next day and rented a truck to pick up our new couch. The staff was friendly and very helpful. We got in and out of the store quickly each time. I would definitely use this store again.
-
January 2024 by Emily Parker
Terrible experience. Didn’t have the truck I revered, only one person working the desk so there was a long line. Waited 45 minutes in line just for them to give me the wrong truck. Don’t recommend using this one
-
November 2023 by Sin Whinn
Love this store! The girls are the best and always get me taken care of, Christina was very professional when she was pumping propane and explained the rules the gas administration puts into place for all companies that pump. 10/10 will be back
-
November 2023 by Jaquita Bruner
Horrible service! I scheduled my truck in advance, credit card and all of my info online. I paid for movers and had my sister to meet them. We both drove an hour, get to the Uhaul just to be inconvenienced. Uhaul flagged me because my sister "KNEW" someone who messed up their truck.. YES. You heard that correctly. I have never heard of this person in life. My sister never heard anything about this incident. They said neither of our names are associated with their rental but they could not rent to me and flagged me "by association".HA! I have receipts!! Meaning I took names and notes. I am going to the top with this mess! This will not be the last review. I am posting on several sites(the whole story). My family and friends will get involved too.. The Nerve!And the employee"s" who cosign the bull. Yall better get some morals, don't let that JOB determine your karmaOf course the only reason they got one star was so I can start this chain effect... this location has a lot of 1 stars. Be inconvenienced at your own risk. You've been warned.
-
October 2023 by Creed Nelson
Terrible service, the rep was very rude in person and on the phone. Plenty of other U-Haul locations around better than this one, just save your time and go to another.
-
September 2023 by Daisy Barajas
Closing time shows 7pm. We showed up at 6:30 & the big guy refused to fill up our propane tank.
-
September 2023 by David Mirieri
You may need to hire better qualified crew..an assistant manager name a Christina or Kristina does not belong here. This person was very rude and unfriendly to customers.. she did not explain the terms to me before she charged my credit card.. I'm not happily with u haul service this time.The location at sw 29th OKC need better management.I'm used and love the service at downtown/brictown okc
-
September 2023 by Adam Peña
They denied my rental and the girl employee was super rude with me. Then I called her boss to complain and she was just as bad. Absolutely no manners or customer service. Rent from anyone other than u-haul.
-
August 2023 by Dev Null
Christina was awesome, took care of me even though the truck I was supposed to be renting was returned late, very polite and professional the entire time. Definitely recommend
-
March 2023 by Julie Wasson
Once again came to get propane yesterday . the lady said there is no propane yet clearly it was wide open I could’ve helped myself and dispensed my own propane !! What’s going on here , isn’t this a safety violation ?!If I could rate 0 stars I would .
-
March 2023 by BRE AVB
There was a young white man there in a lady working that she had a hat on her head like a snow hat, I went in because I need it to rent a U-Haul to move out of state, they were so rude they did not want to help me you can tell that they didn't want didn't want to give me any information and she literally told me if you seen the prices online then why did you ask??!!! They were both very rude I couldn't even believe it that they were working for that company.
