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November 2024 by Micah Dando
I was shopping here I was wearing my Company work clothes and went in to shop for my Mom and Step dad because they like Western style clothes and from the time I walked in I was asked if I needed help 7 times and I spent a total of 10 minutes in the store I purchased a jacket for my mom. My Captain made a special trip to come to the store to shop for our families So we intended on spending a good amount of time in the store. within 10 minutes of being in the store, I had been asked seven times if i needed help all seven times I said no I am just looking I had a jacket that I got for my mom that I was carrying around Because I was going to buy it but while continuing to shop for more items one of the employees that had already asked me if I needed help 2 times walked up I wanted her to take that jacket up to the front for me and I am clearly showing the expression Pleased, but without hesitation Or an answer from me, she grabbed the jacket To the cash register walked away without saying anything to me. I did not say anything. I just continued to shop when another employee. Walked up and asked if I needed help once again Had already taken place So I walked up to the front I paid for the jacket For me behind the cash register And I left. I travel the country doing Wildland Fire I have been to many different places and many different stores in my life And I have never come to the conclusion at the end of my visit I would write a Google review because I was so upset this is The first Google review I’ve ever done on any business and hopefully the last because I do not like bashing peoples business Work, but I was treated so poorly in the store, that I have to put this out there to anybody That might possibly visit the store. Being fair here and honest this is my conclusion on the Teners Western Outfitter in Oklahoma City near the stockyards… It has great items that are overpriced And Service is the most rude of any staff I have ever witnessed in my entire life. I have never been judged and profiled more in my entire life. From the second, I walked in I felt pressured to find something and get out. I made it know when I was just shopping four times and 10 minutes I was in there
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October 2024 by Precious Williams
So my husband and I got RACIAL PROFILE TODAY. By the worker name Susan. She had a bright yellow shirt with blue jeans and brown and black boots. She walked around the whole store with us and not with anyone else. We went in the hat and kid section SHE FOLLOWED US. After I look up she vanished. We then start look at boots and then went to the clearance section for the boots. She finally found us AGAIN and said “oh I was looking for you guys”. Since she seen boots in my hand she was like, “ oh I can bring those to the front.” I said, no, I’m not walking out with them. Her response was, “no I just get a commission out of it”. My response, “a commission? With a confused faced and we kept going.
Why did she need to look for us? All the other consumers in the store was not getting followed nor help constantly. AND yes I watched while I was in the store.
Then when we checked out, she proceeded to come to the front to watch us again. Then when we went to the counter and checked out. And she left to go to the back but enough so she can watch us. As soon as we went out, with another employee the buzzer went off. We went back in. Susan FLEW up to the front. I was like, “damn you got up here fast”. The coworker at the front start laughing.(like they were in agreement). The other one, check the boots again and stated “oh the tag was not in its usually spot”. After it took all THREE of them to take the security tag off the one boot, we left from the store.
Moral of the story I have the video, because I was recording for content purposes but end up getting all of this. Just know I will not be in the store anymore and it’s crazy that African American customers still get treated like this. Since I am not the aggressive type of black women. I would like to talk with the owner or get the corporate number. Because it she treated my husband and I like that today, she been doing this to other African American people. Oh I don’t know why I need to say this part BUT I DID NOT HAVE ANY BAG OR PURSE WITH ME. Mainly because I don’t like carry anything for these reason.
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September 2024 by Delane McCoy
Super friendly folks!
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September 2024 by Dena Hall-Nelson
We had a great experience here! Purchased new boots and hats. The hattery crew was quite friendly and helpful.
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August 2024 by Michael Moore
Very good selection, helpful staff
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August 2024 by Dr. Steven Penny, M.D.
I met a nice gentleman that works there named Tim. Very knowledgeable and a nice guy.
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July 2024 by Eric Grounds
Bought Anderson Bean Elephant Ear
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July 2024 by Bell Reeves
Will quote you one price for boots, and then turn around and try and charge you something totally different. I don’t know if their sales people work on commission or what, but this whole situation felt a little dishonest and greedy. Quoted prices should be honored. I’ve had good experiences here before, but maybe it has gone downhill since then. Definitely not coming back. Disappointing.
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May 2024 by Carla Ransom
It was nice I learned how to get the size jeans I needed. The young lady who waited on me was pleasant and patient with my grandkids. And with me I had a very comfortable shopping experience .
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May 2024 by Jesse O'Neal
Very friendly staff and well stocked Western store!! Thx for your help!
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April 2024 by Chris Dennis
Boots arrived as ordered and shipping was very fast. Would definitely order from them again!
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April 2024 by Karen Downs
Very helpful staff
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April 2024 by Rich McCormack
Fantastic and attentive service!
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February 2024 by thomas Drennan
Went to Okc for training, and stopped by to buy a pair of boots. The boots heel came off and these guys fixed it the same day. Good service, people and prices.
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February 2024 by Edward Anderson
I went to buy a cowboy hat and boots. They did not have one my size. They have a very nice selection of items. Their sizes go up to 7 3/4 or 7 5/8. The salesperson told me the large sizes sale really fast, and it's hard to keep them in stock.
