Target offers a wide range of products, but shoppers often find the store's checkout process frustrating. During busy times, like Friday nights, there may be only one cashier open, leading to long lines, while self-checkout lanes become overcrowded with over 20 people waiting. Although the store eventually opens more cashier lanes, many customers feel that the cashiers would be better used as additional self-checkout lanes, especially since the store has many lanes designated for cashiers. This situation makes shoppers wonder if prices could be lower, considering the reduced number of cashiers. In terms of product selection, the store has noticeable changes, with some departments like men's clearance moving to different areas, and a large women’s clearance section replacing previous arrangements. Electronics had no T-Mobile store, but there was Mint Mobile service, which received negative reviews due to poor service, especially in locations like Houston, Texas. Shopping for specific items, such as hair supplies, can be confusing because of misplaced price tags, causing initial frustration. However, some shoppers experience unexpected savings when checkout totals are lower than anticipated due to these pricing errors. Despite the chaos in the aisles, the savings can make the trip memorable. Target has also implemented policies like limiting self-checkout to 10 items or less, which many customers find inconvenient, especially those with larger shopping carts. Frequent online shoppers appreciate the discounts offered and the store’s communication about their orders, which is especially helpful for disabled customers. Overall, while Target provides good deals and a variety of products, the checkout process and store organization could benefit from improvements to enhance customer experience.
