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November 2023 by Mark Spangler
They forgot to clip the plastic back together under my car after changing my oil, so I had to spend an extra $65 the next day to fix it at a different shop. I am not sure how you forget something like that when all you do are oil changes all day, so I find it pretty unacceptable. Just go somewhere else and save yourself the hassle of dealing with this place. The convenience of staying in your car and getting it done fairly quickly isn't worth the cost.
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November 2023 by Kateri Krug
There was only one attendant working and he did phenomenal! I don’t remember his name but it was the morning of 11/18/23. He was efficient and friendly! Definitely makes me want to come back!
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November 2023 by Mark S.
They forgot to clip the plastic back together under my car after changing my oil, so I had to spend an extra $65 the next day to fix it at a different shop. I am not sure how you forget something like that when all you do are oil changes all day, so I find it pretty unacceptable. Just go somewhere else and save yourself the hassle of dealing with this place. The convenience of staying in your car and getting it done fairly quickly isn't worth the cost.
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November 2023 by Craig Poos
Dylan and Nate were great. They even had a treat for my dog! Wonderful experience overall.
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November 2023 by Dymu Always Touchin Money
When I left my abs light and check engine light came on in my car shortly after having my coolant flushed… I’m not sure if it’s related but customer service was high.
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November 2023 by Scott Wheeler
Great, friendly service! Only one person working that morning due to workers being ill. My appointment was at 9 and I was back on the road at 9:14. I didn’t catch her name but she was very quick but not rushed and very professional.Services: Tires
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November 2023 by Arkady Rossovich
I was referred to go here by my girlfriend, and now we are best friends.The staff treats you like royalty, and I honestly don’t get that very often. I’d like to give a shout-out to the entire staff for communicating vocally with one another in the shop, it was clear that safety and performance were the intent.Very lovely, recommended to all.
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November 2023 by Edmond Butler
I reviewed this place once before and it is asking me to do so again. I think this place is great. Excellent customer service. They pointed out a couple of things to me that were in need of attention. Had no idea how nasty a cabin filter could get. The prices have gone up but so has everything else it seems. I will be back
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October 2023 by Jonathan P.
Well. I did not have to knit sweaters nor did I have to fix garage door opener... what I had to do was get an oil Change ... now pull in and the gentleman pictured ask me. Would I like a water.... Huh. What....really....offers me the packages pictured and just so happens they have an online coupon as well.... :)... they perform service as a team go over all that was done(recap) and well just was an overall GREAT EXXPERIENCE at this location..... and yes they check all fluids and tire pressure... so I got what I paid for and more. TY Take 5....... See ya next time.....
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September 2023 by Matt x
When guiding me into the bay the employee never even looked toward my vehicle moving forward until the last second and then i had to crank my wheel to get in position. Another employee let too much air out onlf my tires and i had to drive back to the location to have them filled. I had to show them the recommended psi online. Another employee couldn't find where my oil filter was. The whole process took about 45 minutes. Horrible experience. I won't be back.Service: Oil change
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September 2023 by Justin Hanshaw
This location was great! I had a small interaction with the 4 employees that were working and they were all very friendly.I ended up not needing an oil change and they were honest folks, they ended up topping off my fluids and sent me on my way.Definitely would recommend this location!
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September 2023 by Rashell Sey
I enjoyed the great information that was given to me. But this particular location is the second time fluids they say they put in, they did not. My washer fluid is still empty. My power steering fluid, nothing. This is actually the second time I got my oil changed and needed fluid so that’s how I know it was not put in. I’m not sure if putting fluids in is hard so they don’t do it. I am a customer of Take 15, they are more expensive than other places yet they skip on services that is important to me.Service: Oil change
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September 2023 by Benjamin Weiss
These folks always take great care of me and my 4Runner. They're quick, thorough, polite and will definitely keep you hydrated! (j/k, they offered me like three bottles of water in 10 minutes.)Services: Air & cabin filter replacement
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August 2023 by bre
Definitely will not recommend. They gave me a list of stuff they did and literally none of it was done. I had to tell her to put air in my tires because I knew one was extremely low. I then told her I don’t think this is accurate I didn’t even see her put oil in my car! After that she put 2 giant containers of oil in my car. So basically she didn’t even change my oil at first and was about to send me off just like that AFTER I PAID. These people is a joke. They didn’t check anything on my car that the list said they did. I will not be a returning customer. I usually like to go to valvoline where I get excellent service but since this one opened earlier and was closer to my house I tried them out. Never again!!! Oh and they are more expensive than vavoline who does great service and makes sure everything is properly checked and done. So yeah it’s a no for me.Service: Oil change
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August 2023 by knaijkia morris
Took my car in for an oil change on Aug 1, 2023. Upon arriving they were very very busy about 10 cars ahead of us. We pulled in and they begin our oil change and a few minutes later the guy pulled me up on their system and realized I still had 1000 miles to my oil change and they decided to just top my oil off instead. They gave me a sticker with the mileage showing when I need my oil changed and my receipt. I pulled off ran home back to Piedmont packed my bags to head to my moms in Lawton, Oklahoma. I make it a few miles outside of the help center right outside of Chickasha, Oklahoma and oil is spraying under my hood, lights come on, my car starts smoking and I immediately pull over to the shoulder. A truck driver pulls up behind me immediately checks under my hood and we notice oil everywhere. I called a tow truck immediately and had my 2012 Traverse towed to Firestone Lawton, Oklahoma. I met the tow truck at Firestone at 9 pm to secure my vehicle and at that point the tow truck driver informed me the entire bed of his tow truck was covered in oil leaking from my car. The next morning Firestone informed me it was a catastrophic engine loss. Now I pulled in to Take 5 with a vehicle that had zero issues. I snapped a video of my receipt showing mileage at top off and mileage as my car set at Firestone I had drove under 100 miles. A total of 26 phone calls and no one would return my calls. On August 3, 2023 I returned in person to the shop and explained everything. I was told I would get a call back that never happened. My car is still sitting at Firestone in Lawton. I caution anyone looking for an oil change in the okc metro to stay far away from Take 5. To date I’m still waiting for a call back.Service: Oil change
