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August 2024 by Ron Heller
I have been purchasing carpet and wooden floors from RCO since the middle 1980's. I just had them install new carpet in my home and they, if anything, have gotten better over the years. The store is a pleasure to shop in, and the sales persons are great. It was obvious that a satisfied customer is their primary goal. The installers were great also. They were punctual, extremely competent, professional and neat. On top of all that, the price of the quality carpet was quite reasonable. Thank you, Daniel and crew.
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December 2020 by cleta jones
Very helpful and pleasant
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November 2020 by Noni M
Can’t recommend. I bought carpet for my new build from them. Andrew helped me and everything was fine. The installers left a HUGE appalling mess in our house and also broke a sconce on my stairway. Not only did they not tell anyone they just left the broken sconce dangling from the light base. I reached out to Andrew twice to let him know about the broken sconce. I didn’t get a single email back. No one called me. No one apologized or offered to replace the broken light. These people do not care about their customers.
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November 2020 by Sandra Kirk
Rug & Carpet of Oklahoma is a wonderful group. We have used them for years for residential and commercial needs both large and small. They are very professional; the pricing is fair; and no job is too big or small. Thank you for your great service.
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November 2020 by Vamsi Kaliki
Disappointed with customer care provided by these folks. The installer insisted that my pregnant wife help move furniture NOT involved with the actual installation. The Installer even cursed and used racial slurs against our painters who were also working the job. The installer then left forcing us to pay a $200 return fee. Andrew at the sales department was unhelpful in dealing with these issues. These people are over priced and don't care about the customers. Go to Don's Floor gallery in Edmond, night and day difference and in price.
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September 2020 by Carolyn G.
I recently moved back to OK, and had been looking at rugs for the hardwood & tile floors in my new home. I happened to go in Rug & Carpet and was totally blown away by the safety precautions they have, as well as the genuine customer service I received. John Brewer is extremely knowledgeable and certainly helped me in my decisions. I have been back for more custom rugs and could not be happier! I'm sorry about the negative comments on Yelp, that most definitely is not what I have experienced. Professional treatment and quality rugs have made me a customer for life!
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February 2020 by Vamsi K.
Disappointed with a customer care provided by these folks. the installer insisted that my pregnant wife help move furniture NOT involved with the actual installation. The Installation even cursed and used racial slurs against out painters who were also working the job. The install then left forcing us to pay a $200 return fee. Andrew at the sales department was unhelpful in dealing with these issues. These fold are over priced a.d don't care about the customer. Go to Don's Floor gallery in Edmond, night and day difference and in price.
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November 2019 by Paige S.
Love these guys, I've compared cheaper options too, they still come out more reasonable when you compare apples to apples, and customer service is what you expect for high end. I use them on cheap flips and high end multi-million dollar homes.
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September 2019 by David Haley
Awesome
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September 2019 by Frank Turbeville
so far a great experience...delivery in a week
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September 2018 by Chelsea Crew
Rug and Carpet of OKC did an amazing job for us, replaced carpet in two bedrooms with a high quality carpet that will endure the kids and dogs! Also provided custom rugs for our indoor and outdoor needs. We couldn’t be happier and highly recommend them.
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September 2018 by Chris Roberson
The staff helped me pick out the best carpet for different locations and uses. I could not be happier with the sales and service and would highly recommend!!
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September 2018 by T P
The RCO team consistently meets expectations. I have gone in to have custom rug work done on more than one occasion and left more than impressed each time.
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September 2018 by Tom Kilpatrick
Can't recommend. The product wasn't as resilient to pet hair as was assured by our salesperson, and the installers failed to reassemble our bed correctly after carpet installation. A manager was later sympathetic to our problems, but nothing could be done and we're stuck with the wrong carpet for years to come.
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September 2018 by Patrick Miller
Clean showroom, great sales staff and install crew was very polite and professional. I would definitely recommend
