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February 2024 by Lucas Biehler
The groomer at this office slashed the bottom of my dog's paw open with a razor blade. She needed 3 stitches, pain meds and an atibiotic. The owner "Gary" approached me when I showed up to collect my dog, did not introduce himself, and began laying on excuses for his staff. Nobody in the office ever apologized once. Gary told me with his own words "this isn't the first time this has happened". He directly refused to even indicate the individual who slashed my pet, saying "this is a country office and that's the way the cookie crumbles." I am disgusted.
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February 2024 by B-ONE “B” Ballard
They stick to the schedule if make an appointment time you will never have to wait. Quick, informative, reasonably priced, kind.
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February 2024 by Cheryl Normann-Petersen
Dr McNeil and staff are great
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November 2023 by Laura Logan
I have brought both of my dogs to this vet, and I'm happy with the service they provide. They always get them right in and can drop off in the morning for appointments and pick up when you get off work. (Before they close for the day.)
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November 2023 by Shelby Courts
Prices always fair and the staff is very kind even though my cat is extremely sassy
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November 2023 by Samantha Marie
I took my dog in for a tooth cleaning, he ended up needing an extraction and they let me keep the tooth, 10/10. Everyone who works here is super knowledgeable and clearly cares about animals at a fundamental level. I've really appreciate the service since moving to this area.
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November 2023 by Muatasem Ubeidat
Very friendly. They got my cat in the same day. Her doctor was awesome.
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October 2023 by Tracee W.
We took Koda in for shots and a hair cut. I love this place! They take such great care, keep fantastic records, and have plenty of parking! It's so refreshing compared to a megastore like Petsmart. They don't know or remember you, and if they treat you poorly they have other customers. Support Local Businesses!!
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September 2023 by james porter
Made appointments for 2 cats. Arrived on time. We only had to wait about 5 minutes. Lots of animals being seen.Once in room, we only waited about 5 minutes. Vet came in checked cats out, gave them shots, and talked hairballs for a few minutes. Good visit.Checkout seems a little chaotic. Cashiers answering phones stretches this process out.
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July 2023 by Monica C.
This place is such a great place. We take our large dogs here to see the vet as well as utilize their grooming service. Both of our pups love it there and we are in and out in no time.
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July 2023 by Amber Annice Smith McCurdy
Our Doctor is Dr. Satterfield and our family are most definitely lucky to have her.
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June 2023 by AJ Davidson
I've taken animals here on and off over the years. A number of months ago I unfortunately had to euthanize my German shepherd mix for reasons out of my control. He was only 4, be was a nervous dog and I was a mess. Everyone was very kind. The vet who helped me was very understanding and didn't show any judgment. I was crying uncontrollably when the drug was administered. The vet showed a very human side to her as I saw her tear up as well. He was a good dog. I wasn't shamed, and he was truly loved in his last moments. My only regret is I couldn't cremate him due to funds. The staff here are wonderful and I will continue to take my animals here.
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June 2023 by Patsy Cline
Vets are top notch and show real concern. Staff not trained in conflict resolution. Actually wait time to checkout the last time there was over 45 minutes. They dealt with five people who came after me before taking my payment. Then they made an error with taking the syringes for the pain meds out of the box before giving it to me. The staff that did it made a big deal out of it as if she was doing me a favor by making it easier. She was wrong. So I called frustrated, upset that my pet was unable to receive his pain meds, he did not get what he needed. Leah was snarky at best. Told me to bring it all back in so they could LOOK at it to be sure in order to help. Honestly could the customer service be worse?? Actually implying it was my fault they did not give me what was needed. So I called another vet, problem resolved, they just needed to give me the syringes that came with the meds. Appreciate the snarky just the push needed to get me to go elsewhere.
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June 2023 by L Austin
If you dog stays over night or boards, you should know that while medical visits are great, the outside area they take the dogs to potty at is NOT a fenced area between the clinic and Sonic.
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June 2023 by Travis Piper
Rockwell Pet Clinic is the best in OKC. I trust no one else. They empower you to make the best decision for your pet, and don’t force expensive unnecessary treatments.