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February 2024 by Loretta
The GUYS Unloading is GREAT.....THE BLACK GIRL IN OFFICE AT RECEIVING NEEDS CHARM SCHOOL...SORRY YOU HAVE TO WORK ..LIKE THE REST OF US....NOT SORRY....FACTS DON'T HAVE FEELINGS!!!
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February 2024 by Junior Fourhorn
Wide selection fair prices
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August 2023 by Shaunté Booker
THIS.. is an awesome place to shop for you restaurant needs. Get n quick get out, no long lines. They always have my cups so I never run out! PAUL, one of the store managers is so AWESOME! He runs a great store, always helping when he can. Very clean. Friendly staff. GO HERE! FOR your restaurant needs. Thank you for supporting Lady Hoss Organics LLC ?
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August 2023 by Eli Sefatjou
Good price but the black lady was cashier she was rude . I think she is manger but i dont know why she is impolite and doesnt respect to customer.
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July 2023 by Raymond Foose
I was l.5 hrs late delivering, wasn't a problem they put me in a dock as soon as one was available. Even waiting I was out in about 1.5 hrs.
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July 2023 by Senor spice
Worst customer service over the phone....right this min. Who so ever was on the phone needs more training.
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July 2023 by Ryan Shannon
My friend referred the wife and me to this place a few weeks ago and we've been going there for increasingly more things, just for the household. They have day passes for those without a restaurant tax ID. If you're a habitual Sam's club or Costco member then you may want to check this place out. Just a handful of things that may be cheaper at the other stores, but if you buy bulk, the meats are typically a few dollars cheaper per pound than everywhere else and the quality is excellent. Crab meat and lobster meat is dirt cheap comparatively. Definitely check it out!
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July 2023 by dan willbank
Very nice and friendly people got me in and out in 40 mins with paperwork
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July 2023 by Jo P.
Wow. I don't even have words to describe how awful my experience was today, but I'll do my best. I signed up online for a membership and brought in the requested documents to have my membership card printed before I shopped. Upon arriving, the manager checked my documents, and informed me that there was a problem with the card printer. He said I could go ahead and shop using the barcode.I was given via email after signing up for the membership online. The barcode was all I needed to get in the store and check out anyway, but if I wanted a printed card, I could request it the next time I returned. Okay, no problem. As it's the first day of the month, there are new sales and deals, but apparently those aren't updated in real time. I had no idea what the prices would be for several items because the previous month's price was still listed. But, it's 7 am on a Saturday, so I can deal. No problem. Going to check out was another new experience. I didn't realize helping the cashier was off-limits. As I usually do at a check out, I proceeded to group the items together, trying to make them easy to count. As the cashier started to scan my strawberries, I told her I had two packs, at which point she informed me that she was perfectly capable of doing it all, and that I should go stand out of the way. OK, no problem. As I was leaving, the manager who had helped me when I first arrived informed me that the card printer was now working and I could go back by the customer service desk to have it printed before leaving. This is where my encounter went from. "OK this place is just a little nuanced" to "why in the world did I even bother getting this membership and why would I ever return?" The woman behind the desk (name pronounced Dajanelle, uncertain of spelling) asked me what I needed. I informed her that I needed to get my membership card printed, that the gentleman from before said the printer wasn't working then but is now functioning so I could get it before I left. The next 10 minutes were filled with confusing instructions and unclear questions from her that I couldn't answer to her satisfaction such that she informed that I was clearly confused and had no idea what she's talking about (ya think?!). She even went so far as to tell me that she is the secretary and the man who helped me before is "just a manager and has no idea what in the world he's doing anyway". I told her I had frozen and refrigerated items that I needed to get home and asked if I could just do the card the next time I return, since I've already checked out (and obviously don't even need the cad anyway). She insisted that was impossible and I was required to stay and fill out more paperwork (same stuff you fill out online no less). Willfully obstinant, petulant, and rude would sum up her behavior this morning. The prices for food items are on par with Costco and the restaurant supplies are priced similarly to Metro Restaurant Supply which is just a few blocks away (no membership needed). Both of those establishments actually appreciate their customers and treat them like they're welcome which sincerely begs the question of why I would ever go back here. Things that make you go hmmm....
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June 2023 by Solomon
Only one person was helpful to let me know they have things in stock, and this was yesterday, and the area was empty. I came back the next day, and it's still empty when it was in stock they day before. If you want customer service, this isn't the place that will help you with what you need. It's probably just poor management.
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May 2023 by John Gilley
A great place to shop and some things can be had very inexpensively, many difficult to find things there as well and just a new exciting and educational adventure! It's HUGE BTW.
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March 2023 by ChefDee Creations
Lakeisha Jones lovely worker and respectful very nice when asked her about item she immediately stopped what she was doing and helped me great customer service she’s definitely a great manger , I will always be valueable customer at restaurant depot thank u lakeisha for keeping smiles on people face god bless u hope they keep u forever pay u VERY WELL ?
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March 2023 by Raafat Ismael
Great store and clean and everything is good price
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February 2023 by Dan Dan Weng
Had a very bad experience today, went shopping for our new open restaurant, and the carpets price did not rain up correctly talked with a manager name Lily and she said she could not offer the price, because it’s not the same item, the thing is that the item was tag for $44 for the carpet name brand 3x5 rain up for 47, she said the tag number did not match, but I told her that the name brand and size is the match what the label is, she still says no, I mean who would shop at a store and have to read every single barcode of the item been match or not plus there are 10 other carpet laying on that rack were this label is attached, we own 3 restaurants, we buy tongs of stuff from retail shop, having to worried about my stuff would rain up differently at the register every single time that’s a pain, save yourself some money shop somewhere else
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February 2023 by Mustafa Kadhim
Selection of meets is way better than the KC store. I liked it
