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January 2024 by Käli Ma (CocoasBeauty)
Absolutely upset about my nails. I've also been going here for years and they are not as good as they used to be. One of the older men did my nails and made it too bulky and kind of tacky. He was rushing as well so I kept having him to fix the nails that he was rushing. Not only that he was shaking. There are some missing spots on my nails that I don't like, and also he did not do them at the tip of my cuticles, so it looked like I needed a feel already. Respectfully I just paid and decided not to go here anymore.
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June 2023 by Paulina Hensley
I will NEVER go back. They are rude, do not care about cutting you with the drill (asked them to plz be easier), and over charged for services. I said this is what menu said the price is but charged double. I can go to a higher end place and pay for better services with the same cost. It was convenient, but will NOT go back.Also, very sloppy work.I would not leave 1 star, but you have to, to leave a comment.Service: Waxing
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May 2023 by DaVonna Garrison
Took my daughter for the 1st time she loved it
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May 2023 by Katie Seward
My polish chipped the day after I got them done
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May 2023 by Dorothy Johnson
Over the last year, I’ve patronized this nail shop on numerous occasions. I gave 4 stars based on their sense of urgency to acknowledge you at their check-in podium and the time it takes to get started on the service you’re requesting, especially soaking off dip or gel polish. Overall I’m happy with the end results.Services: Pedicure
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March 2023 by Liliane Levine (CocoasBeauty)
Absolutely upset about my nails. I've also been going here for years and they are not as good as they used to be. One of the older men did my nails and made it too bulky and kind of tacky. He was rushing as well so I kept having him to fix the nails that he was rushing. Not only that he was shaking. There are some missing spots on my nails that I don't like, and also do not do them at the tip of the cuticles. Respectfully I just paid and decided not to go here anymore.
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July 2022 by Lee Nunn
Absolutely the WORST PEDICURE I'VE EVER HAD!!! I am never one to complain but the service was terrible!! They rushed through the whole thing in an attempt to get me out of the chair. I asked for a design on my big toe, she obliged but it looked like something a 5 yr old would've painted. So I asked very nicely if we could remove the design & just go with solid color. She got an attitude immediately and slopped new paint on & before it could even dry she put the top coat on smearing the whole paint job entirely!!! I SOOOOOO wish I could upload a picture so that you could see with your own eyes just what a shotty job was done. I've never been treated so rudely or had such terrible service!!! Needless to say I will not be back & would advise anyone going there to go ANYWHERE else but here!!!!Service: Pedicure
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June 2022 by Michele Taylor
Absolutely awful will never go back worst pedicure ever do not care about anything there's no and complaining nothing will happen you will be made to feel like you're being a diva so sick of wasting my money on pedicures they care nothing about customer service if you're happy or notService: Pedicure
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June 2022 by Diana Garay
Went in to get my nail fixed they did not want to do it nobody else was in the salon so apparently they don’t want to work
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June 2022 by Amber Koehler
The lady hurt both my mom and myself, cut my moms cuticles too short, didn't remove my fake nails all the way like I wanted, my mom has an air bubble in hers with a brush hair in it, all of my nails are not filed smooth, have lumps in the polish, and are very messy. Also had me pay and tip before doing the service, so I couldn't leave an accurate tip based on service. Will not be returning.Service: Manicures
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June 2022 by Chendra Turner
Terrible service. My nail tech was very sloppy. When I asked for her to clean the acrylic from around my nail/skin she put oil on my fingers and told me to peel it off. That is not my responsibility. The I noticed one of the tips is cracked, but I see she went ahead and applied the acrylic over them anyways.. My expectations is to be fully serviced. I will not return to this Nail Salon. I can’t upload the pics as it doesn’t have an option.Service: Acrylic nails
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May 2022 by Julie Andis
We loved it. Absolutely amazing customer service and we had a blast. Prices are way way way way way to high for the quality of work they do, but the atmosphere was awsome
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May 2022 by Sheila W.
I took my 82 year old mother here to get a pedicure because she had gone here in the past and didn't want to travel far. She has macular degeneration so navigating the chair, picking out the color, and general Regal Rules were already frustrating. She was scolded from the very beginning for the way she handled the color swatch. The lady said she "bent it" and "ruined her stuff." My mom can't open a jar without assistance so there is no way she could have bent a plastic nail tip. The lady had no patience with her. Finally, I'd had enough and I said we were leaving well before their liking because we received another scolding. Said we must "sit for one hour." This lady (who I believe was a manager of some sort) was rude, impatient, and gave my mom one of the worst pedicure paint jobs I've ever seen which I will be redoing. She has absolutely no business working with the public and most certainly not an elderly patron. Spend your money elsewhere.
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May 2022 by Norma Wilder
Got jel polish and it ended up with cotton in my polish . They refused to fix it and try to say it was my toenail..lol. They were very rude and uncaring to make a customer satisfied. The lady also stated yelling at me in Chinese which I have no idea what she was saying. I could have had a better job than they did. I would never go back there again or recommend this place to anyone!!Service: Pedicures
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April 2022 by Amy Colbert
The only reason they got one star ⭐ is cause I had to give a star the owner is rude and don't give her customer what they want they try and make u spend more money and they are not reasonable never coming back ever again not satisfied with the service I received if I ask you to do something I expect that not what u think is u good for me cause u want more money out of me . .smh..Service: Manicures
