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March 2024 by Jeff W.
so sorry to have to write this but I have bought well over a dozen shoes from RC, today will likely be my last. The staff is always knowledgeable but today the arrogance that was being displayed and the constant looking for their next victim made me feel like I was just a number and I honestly knew what I was going to buy and literally spent 15 minutes in the store. I am a local runner and put lots of miles on shoes and am always wanting to learn about race/trainer/etc. by far the worst experience I have ever had! I think a used car/buy here pay here experience would have felt better. RC had done good to me over the years but I think they are getting too big.
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February 2024 by Elijah S.
This place is amazing by helping you find what shoe you want. They test u out to see what size,width, and brand you need. They have good pricing and sales. Love the place been going for years.
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December 2023 by Jeff H.
I was excited to finally make it to this store, but left very discouraged. They were very busy at the time I visited. I was in the store walking around for 15 minutes and was never greeted. After I gave up, I visited two other shoe stores equally as busy and was greeted within a few minutes. I ended up finding a pair of running shoes elsewhere.
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October 2023 by Victor S
We stopped by to pick some shoes and Greg was awesome and very thorough! The 3d scan thing is pretty nifty. He picked three options for us to try and we settled on a pair of Hokas. Price was the same as online, so no issues there. Overall, a great shoe place!
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October 2023 by Sarah M.
Great & quick service. Offers military discount. Good selection. Good quality of shoes/socks/clothes. Run test was simple & efficient.
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October 2023 by SDA Ayyaru
Recently I went to get 2 different shoes from this place, because I received gift cards from here for my birthday. What a disappointment, apparently they only have a certain types of ON and Hoka sold here, which had horrible colors on them, sadly they looked cheap. I’ve own better colors. So since they only sell certain types of Hoka and On, I could not purchase my shoes here but unfortunately I have their gift cards. So this has left me so disappointed since those gift cards were given to me as a gift for my birthday. So those cards are redundant until they have better colors sold in their store. Really sad. Waiting for better colors ?
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August 2023 by Elna Sam
Yikes! It's hard to get help here. I came to look for hokas and it was busy and every associate was taken up. You can't help yourself to any shoes because the shoes aren't available to try unless an associate gets them for you. We have a few associates say, "I'll be right with you" but it was pointless to wait with a baby and a little kid. I'm sure the associates are great and could have been a good experience(?) But giving one star for accessibility to merchandise and would not ever want to come back knowing I would be waiting.
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August 2023 by Roo's Photography
Catherine the PE teacher that works there is hand downs the best. Takes the time to explain everything and really makes sure you understand why she picked each shoes for you. Plus lets you try on as many shoes as you want and doesn't hate you. Lol
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August 2023 by Mike Archer
Let me set the scene for you. I go in to the store on a Friday. They are absolutely slammed with customers. And I think every store associate said hello at least once, asking if there was anything specific I am looking for, etc. They asked if I have ever been fitted by them, when I said no they said let's put you through the "gate" process and fitting. With as busy as they were, they still got an associate to me within 10-15 minutes to got through the fitting and gate process in order to make the best recommendation for my feet. Then she brought out at least 5-6 different boxes to have me try on to see which felt the best on my feet! In 57 years I have never had such great service at ANY store! Suffice it to say, I highly recommend Red Coyote for your shoe needs! And I am not a runner, I was recommended to try Hoka brand shoes for better cushioning for my spine. I settled on the Hoka Bondi 8 and love them! Go see the folks at Red Coyote.....they are great!
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August 2023 by Karlye P.
I wanted to share my fantastic experience today with Kate (I believe I've got her name right) at the Classen location. Even though she's only been there for two weeks, she appeared to be a seasoned employee or manager. Kate impressed me with her extensive product knowledge, kindness, and patience. She attentively listened to my goals and provided me with valuable insights about your training program and group runs. I'm thrilled about rekindling my passion for running, and I'm grateful for the new shoes, shorts, hydration items, and gel for my bike rides that I purchased based on Kate's recommendations. A big thank you!
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July 2023 by F S
I went there today and stood around for several minutes with no help while everyone else was helped. Two young workers were more into talking about their wicked recreational lineup than to assist me- a customer. Eventually I was asked if I needed help but I just helped myself to looking and eventually buying somewhere else. Please educate your employees to treat everyone the same by helping them and not chatting amongst themselves while a customer is waiting.
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July 2023 by Jonathan Martin
I wish I could remember the name of the gal who helped me out..she was very friendly and had a crystal necklace.This was my first time in a Red Coyote store, due to a recommendation from a co-worker. I'm just starting to focus more on my health and beginning with adding walking and running into my schedule. The rep was understanding, explained the fitting process, and was very warm and welcoming to me. We picked out the perfect pair of shoes and I ended up walking for almost 6 miles today at Lake Hefner. I'm not sure I would have done so with previous 7-year old pair of Nikes I bought at Kohl's once.If you are looking to invest in your health, Red Coyote is an amazing first start!!
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June 2023 by Carlos Hernandez
Great service. Very patient and understanding with the fitting process. Both my wife and I had issues with our first pairs a couple of weeks ago. They let us exchange them and did so happily! Definitely will shop here again..
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June 2023 by Chana'e Jones
My boyfriend and I went in looking for new walking/running shoes and we both were able to do just that! He wears a size 14 so it’s hard for him to find shoes in store so it was a nice surprise they had his size. From the time we walked in Benjamin greeted us and helped us the entire time. He was so informative on everything we tried on. We both ended up getting On Cloudmonsters and we love them!So thank you so much Benjamin!! I really hope he see’s this review. We will definitely be back and that is primarily because of the customer service we received.
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May 2023 by Ryker K.
Went to Red Coyote on Classen Curve to purchase Goodr sunglasses. The store wasn't very busy as it was a Wednesday. I picked out a pair and it took about 5 min for someone to come and check out my item. The staff wasn't very attentive, but the sunglasses are great! The store is very nice.
