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May 2024 by Youlanda Gaines
DO NOT CLEAN YOU CAR ?? GOOD
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October 2023 by Jeannette I
After frequenting the establishment several times, I arrived on 10/17/23 at 10:23am. When I got in line I was approached by an attendant who inquired which wash I preferred. I chose the \
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March 2023 by Steven Blundell
They are tge best for fast quick carwash and And the great details also. I always love being carpet carpetServices: Scratch removal
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June 2022 by Kimberly Baker
The customer service is way below par. The girls that answer the phone don’t have a clue of the services or the prices. The manager is rude and nobody understands what customer service is. The manager hung up on me without giving me his name. Tanya in the corporate office in NW39th street did nothing to relieve my frustration but instead exacerbated the situation.If their customer service is so bad that they can afford to lose customers by their careless attitude then I will understand when they close their doors permanently.It will be their own fault from corporate down.They first said they didn’t hand wax. Then they said $45 them they said starting at $105 for small cars and never asked what kind I had.The manager said, “ what do you WANT?”When I asked if he was the manager never acknowledging my question.Poor customer service skills.
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May 2022 by Jennifer Sneed
Midwest City location on Air Depot 4-8-22The interior detailing of my car was very good and I’m completely happy with that ! What I am furious about is that I left without all of my floormats. I arrived with the front driver and passenger floor mats , but left without the front passenger mat …. no one could find it !The manager claims that my car didn’t have the front passenger floor mat ….. WRONG !!! I don’t appreciate having to spend $145 on detailing services and then spend more money replacing a mat because they couldn’t find it !!Services: Auto detailing
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November 2021 by Juan Castro
Great Experience, the best one in OKCService: Auto detailing
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May 2021 by Ian Galliers
Accurate
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April 2021 by Bea Donovan
Location-Hefner. $25 Dollar Special, 26 Mar 2021 at approximately 3pm. My visit lasted more than a hour! I watched my car sit for 20 minutes after it was washed. I saw cars come and go that were dried and tires dressed because they were in the quick lane. Instead of the 3 workers finishing one car at a time, they had three workers drying 3 different cars, thus, 3 cars going nowhere! When I confronted the manager to complain, he was rude, raised his voice to me, talked over me and said the process was mandated by the corporate office. When I told him he would not like my reviews he said "We don't pay attention to reviews...we know people don't know what they're talking about". I do...I worked for a huge dealership service department in Midwest City for 10 years and know exactly how to get vehicles detailed and out quickly. He needs Process Improvement, Diversity and Customer Service Training ASAP!Service: Interior vacuuming
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April 2021 by Michelle Mills
It is very disconcerting that this company offers no means of contacting a regional manager if you'd like to discuss service provided. In fact, there is no contact info anywhere, other than the phone number to the location. There are times when an experience needs to be addressed further up the chain of command. That being said, I must rely upon my review in hopes someone will contact me for the details of my first, and most likely last, visit to Red Carpet.
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April 2021 by Elena Troya
Always kind and making sure their employees have the best training.
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January 2021 by Aubrey Adkins
You guys detailed my Father's car for his birthday! He loved it! You did such a great job!
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November 2020 by TONY Brown
The employee's there was friendly and fast they did a good job wiping down the inside of my car the rest of the details could of been better but overall satisfied with the service.
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November 2020 by tracy smith
Friendly customer service, clean lobby
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June 2019 by Michael Cauthern
They're gentle and polite, the staff gets your vehicle gleaming. Any issues with anything, they quickly take care of it.
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April 2019 by mary gonzalez
(Translated by Google) Good place
