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February 2024 by Tammy Ross
Colton Toth went above and beyond what was expected.. ive never dealt with such an accommodating salesman.. I'm truly grateful he made buying a car so easy and fun and stress free... Got me into a car even better than I was hoping for... thank u all again so much
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January 2024 by Maurice Williams (reesethegeek)
Great service started before I came to the dealership. Sager was friendly, knowledgeable and wasn’t pushy like other salesman. He kept in contact with me via text, responded promptly and had everything ready to go when arrived to the dealership. Once I arrived, he was very professional, gave me plenty of options and treated me with respect.
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January 2024 by Jah'reille Ross
Dree & Mike were awesome & honest from jump & tried everything in their power to help me out all though I didn't leave with a car (becauae of my own reasons) the customer service was amazing if your looking for a car GO TO DREE he works hard to get everybody approved & if he can't he will make sure you leave satisfied !!!
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January 2024 by Daniel Howe
Ron was very friendly and professional, answered all our questions about the car. Pointed out the features and what to expect.Simple process from him and the financial department. Terry called and said he could get a better interest rate which would save 60 a month for the same length of loan.
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January 2024 by Roslyn Derrick
I had coupon for first maintenance & they were quick efficient. They told me what will need maintenance in the future instead of trying to up sale me. They made me buy feel welcome & treated me with respect & very cordial.
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November 2023 by Laura Stukes
Krissy Alexander was our advisor today and she was just awesome! Came in for an oil change and tire rotation and was having an issue with Android Auto not wanting to connect. She took the time to walk us through it and even used her own personal cord to make sure the issue wasn't just with our cord. They were really busy but she took the time to make sure we were taken care of. Awesome person just doing an awesome job!
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November 2023 by Donna Alexander
Replaced my Nisan pathfinder with193678 miles on it with a rouge. Most dependable I have ever had. Sager made the experience easy and fun. Nathan my financial guy was great . Number 5 car from Orr ..
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October 2023 by Kayla Stafford
The service department is awesome! They always do their best to get good pricing and are VERY transparent on issues. I picked my car up today and not only did they wash my car but shined my tires. Thank you
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October 2023 by Sam Y.
This isn't easy to do since I've bought several cars from here oner the last few years.That being said the service department here isn't what it once was. Made an appointment over a week ago to have my Pathfinder looked at because of an odd code that's was messing with the car. Appointment was for 8am was told they would have a car for me to use.Got here at 7:20 was told they have no car for me just a shuttle home if needed.Also they wouldn't even look at my car until this afternoon. Why make an 8 am appointment for me to bring the car in if they weren't even planning on looking at it until this afternoon?Asked a service rep about that and was told in a rude way that it's like a doctors office and that's how it is.Very disappointed about this. I love this place until now.
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September 2023 by Lauren Whalen
It was time to upgrade. Found the truck i wanted on their website and went to look at it last week. Dree greeted us, and she was a dream from start to finish! She was communicative, welcoming, and kind, and stayed with us until it was time to head home. Finance negotiations were fair, and we got the deal we wanted on our trades. Thank you, Dree!
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September 2023 by Bekah Hooper
My husband and I needed a new car badly. But our credit wasn't top notch so I was kind of hesitant to go to ORR Nissan East but I am so glad we did because Milton and Britt far exceeded our expectations and got us in a new 2023 kick! Do not hesitate to at least go check them out they do not pressure you at all, they are honest and explain everything to you. It's the first time in our buying a car experience that we actually enjoyed it. The lady Nichole that works there is so sweet also! The finance guy Mr Wooten (can't remember his first name) explains everything so well! We are very impressed with everyone there!
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September 2023 by stacey bruno
When I bought the kicks we paid for and offered free oil changes for life. Now they tell us we no longer get free oil changes. Bad selling point from this dealership if they do not honor selling points!!
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September 2023 by Kristina Lynn
I had a great experience here at Orr! Service manager Trevor helped me when I was unable to pick up my vehicle up before the service hours closed. Trevor was very understanding and I was able to get my car in perfect condition by Saturday evening. Trevor was very polite and exactly what a service manager should be! I've also had great encounter with service associates as well. I'll definitely be returning!
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September 2023 by Shelly Wilson
Best buying experience I've ever had at a dealer!Colton Toth listened to what I was interested in and showed me several options. I didn't even go there to look, just stopped by to get a name and number for Nissan and ended up leaving with a brand spanking new Rouge SL!!Thanks Colton for making it a good experience and for listening!
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September 2023 by Ravi Dahliwal
DEFINITELY get service done here if you want to make an early appointment and be told to wait a few minutes to sign the work order & then 4 hrs later ask what's up, to be told that you haven't even been checked in, that your car won't be looked at for another 3 days, and treated as if just asking about status caused them a great deal of pain & annoyance. Definitely go here for that kind of experience.
