Nordstrom Rack is known for providing a wide selection of fashion items at discounted prices, offering savings of up to 70% on high-quality brands for the entire family. Customers appreciate the great variety of men's shoes and the overall cleanliness and organization of the store, especially in the mornings. Many shoppers find the prices and selections appealing, making it a popular destination for bargain hunters. While most experiences are positive, there have been concerns about pricing discrepancies. In one instance, a customer faced issues with a mislabeled price, which required a trip back to the store to resolve. However, the staff handled the situation quickly and efficiently. The customer service at Nordstrom Rack stands out, with staff going above and beyond, like helping a shopper find a lost phone. Despite the positive aspects, some customers noted the lack of seating in the store, which has not returned since the COVID-19 pandemic. This change has affected the shopping experience for those accompanying others. Overall, Nordstrom Rack combines good selections, reasonable prices, and commendable customer service, making it a favored choice for many shoppers.
Great selections and prices. Store is always clean and usually well organized, especially in the mornings before customers make the mess.
June 2025
Great selection on most things. The men’s pant/jean selection could use work. Love everything else. 💸💸
June 2025
I had to return an item. I started the return online and it took less than 5 minutes to return the item with the line and the actual return. The staff was very kind.
