-
January 2024 by Positive Control
Was happily delighted this massage envy didn’t suck. Melany did a great job for 2 of us on separate visits.
-
January 2024 by Zac Blasdel
You end up with this type of office when society runs out of capable people.
-
November 2023 by DeAna Beard-Aidoo
Awesome work
-
May 2023 by Ben Paul
Staff is always nice & the therapists do a great job. They listen to & address your needs. Always leave feeling relaxed & refreshed.
-
October 2022 by Sharena Beverage
Love the therapists but this place is booked for three or more months so it's usually inconvenient to schedule a time unless you know what you're doing for half the year.
-
August 2022 by Ricky Hernandez
This place is very weird. Therapist Zack was WAY to much. I don't think he should be doing ANY massages on anyone ever!! We attempted to speak with a manager and was blocked very quickly with some email mess. Completely unprofessional and inappropriate! Never again!!
-
June 2022 by Alexandria McCuen
Difficulty booking, they canceled my appointment, I was able to get my account straightened out within 15 minutes they had already given my appointment away, I’m just so upset and began crying on the phone and the lady I spoke to was just so uncaring and mean. I’m just so frustrated because I have so many of these credits and then my card gets declined and I took the day off months in advance and now I have the day off with no pay and also no appointment. And they’re just so uncaring, I used to go to the massage envy in Dr Phillips in Florida and they were so much kinder and more understanding
-
May 2022 by Justine Ott
This is by far the best massage envy I have ever been to. I have been to the other location near Moore, I have been to locations in Maryland and New Jersey and this by bar exceeds all expectations of a retail massage place. Their manager really helped me out with my membership from Maryland. I have received great massages and facials. Really the best around.
-
May 2022 by Monica Brown
They have no massage appointments available anytime in April or May. I was gifted a gift card to get a massage before my wedding and won't be able to use it because they have 0 appointments.
-
January 2022 by Brandi Martinez
This place is poorly managed. They have very limited appointments available and when you cancel the membership they give you 60 days to use the sessions you have already paid for and if you don’t use them you lose them. They also make it extremely difficult to cancel your membership, they have no one at their facilities that can cancel the membership, you have to go through a manager who is never available and will not return phone calls. Be aware!
-
January 2022 by Jennifer Barger Johnson
Lost my appointment. I waited all day to get in. Horrible customer service.
-
September 2021 by precious williams
I love this place! The service, the atmosphere. I always get the platinum package and it is the best. I wish they would bring back the hot oil scalp massage as part of the platinum package thou. But still a great package and it keeps me coming back.
-
September 2021 by Brian Rocco
This place is the real deal,...AuthenticStaff is very friendly, even saw waitress pick up $10 bill and ask customer if it was his......Place was very clean- spotless.....Can't wait to go back
-
June 2021 by Breauna Humphrey
Horrible customer service.. spend your money at another place ..
-
October 2020 by Carrie Chang
Please be very careful what you get into with this place. If you don't use the credits and want to cancel membership you will find out very fast how it works. You lose your money. You have 60 days to use the credits or lose them. This is one of the worst scams out there today. I hope this will stop someone that wants a massage to re-think using Massage Envy. Would love to talk to the owner of the Memorial and Penn location.
