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November 2024 by xpo
Complete and utter ripoff and bordering a outright scam. We came here to buy a seat for a project me and a buddy were working on. Got in for a couple bucks spent a good amount of time looking around for a good seat, and then we found one shortly before the place closed. Then went to check out, only to find out that the used junkyard seat would have costed us 130$ before tax. This is completely outrageous. In no world should a used car seat be 130$. The reason it was this price was due to it having a air bag within, if it didn't it would have ended up being 65$. But even then it is still to expensive compared to other salvage yards, who are selling for less than half of what they go for here. Unless you like paying exorbitant prices for scrap/used parts. Steer clear from this con shop.
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October 2024 by Sterling
Hidden fees are infuriating. Bad business model if you want return customers. Better selection then pull a part so 2 stars.
Edit: Owner gave poor response to a known issue. You cannot decline the warranty, that you wouldn't even know about if you didn't read the bad reviews. There were two ladies behind the desk at checkout. I told them both of them I did not want the warranty. One lady repeated that to the lady at the cash register. I repeated it again to the cashier who mumbled something inaudiblely. Get to the car only to realize the price was 40% higher for the added warranty. So as for it being optional, I guess you have the option of jumping behind the counter and checking out yourself?
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October 2024 by Royal Majesty (me0394)
I sold a vehicle to this yard and still have yet to receive my check. Why is it so hard to get in contact with this branch. Can somebody please get in contact with me regarding the vehicle i sold. Its BEEN 2 MONTHS. and knowone has contacted me back.
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October 2024 by Wyjuana Montgomery
I'm sure you can get used parts low cost here, but their in-office leadership lacks integrity. On 9/14/24, our truck suddenly caught on fire while my husband was driving it. Once the fire department put it out, he simply Googled the closest salvage yard and had our Durango towed there. Early morning 9/15/24, around 8:30 am, we went to Pick-Your-Part OKC (S MacArthur location) to explain why our burnt out truck had been towed to their yard. We explained that because the incident happened Saturday evening (the day before) and now it was Sunday, it would likely take our Insurance Adjuster until Tuesday to come out and inspect the vehicle. We spoke to the manager, Lauren (or Laura/Laurie), directly to explain the situation and she verbally agreed to let our truck sit in their lot until Tuesday when our Adjuster could come to investigate and evaluate the damage despite the fact that Pick-Your-Part is not a partner of our insurance, Allstate. At least 2 other employees working the counter, heard the manager verbally agree that our truck could stay there as well. They even towed our Durango from where the initial tow truck had left it to a spot closer to the front of the lot while we were there for ease of pickup by our insurance tow truck and so their gate wouldn't be blocked, which was fine. We took photos of our truck in their lot and then left satisifed that it was ok there.
FAST-FORWARD TO WED, 9/18/24, THE TOW DRIVER DISPATCHED BY OUR INSURANCE TO PICK IT UP FROM PICK-YOUR-PART, REPORTED THAT WHEN HE ARRIVED, OUR TRUCK WAS ALREADY GONE. One would think they towed it away because it was Wednesday instead of Tuesday, but it turns out that PICK-YOUR-PART HAD OUR TRUCK TOWED AWAY FROM THEIR LOT JUST HOURS AFTER AGREEING TO LET US KEEP IT THERE UNTIL OUR INSURANCE ADJUSTER CAME OUT. There was absolutely no reason for the manager Lauren (or Laurie) to tell us it was ok to keep our Durango there if she did not want it on her property. We could have called another tow company to move it off their property while we were there on Sunday, 9/14/24. I WILL NEVER USE PICK-YOUR-PART EVEN IF I NEED AFFORDABLE CAR PARTS BECAUSE THE LACK OF INTEGRITY AND CHARACTER SHOWN, THE BLATANT DISHONESTY TO OUR FACES IS UNEXPLAINABLE AND UNACCEPTABLE FOR A PLACE OF BUSINESS, ESPECIALLY FROM A MANAGER. If the Manager is willing to lie to us about something so simple, what else is she or the staff willing to lie about even if you are a customer?
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October 2024 by Major Angle
Used parts for the price of new parts
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October 2024 by Sherry Houlette
They wanted damn near new prices for a breakline
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October 2024 by Omar Duarte
If my comment is of any use, don't go to this place. There are better places with a much better price on parts. They want to sell them as if they were new and not to mention that you go and take them out. They do nothing. It is preferable to buy the new part on Amazon and wait. a few days to go to this place apart from being rude and haughty, it bothers them that I asked them something and because I didn't take the piece for the price that was crazy, I wanted them to return it to the car from which I took it out, they went crazy, don't go, you have been warned
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September 2024 by Lawrence Baca
I needed parts for an “investment” vehicle and I found everything here. It has been many years since I’ve been “treasure hunting” in a salvage yard and I had forgotten how much fun it is. For the reviewers who have complained about the admission fee and procedures; I would say “Get real” $3 for access to all of these vehicles is nothing! So what procedures do you not like? Giving you a printout of the locations of all the vehicles you’re interested in, or the ice chest in the middle of the yard with bottles of water so you don’t dehydrate and die. When I brought in my parts to pay for them, the woman at the counter first handed me a bottle of water and it was very much appreciated. I must have looked like I needed it. If you don’t need a warranty, say so. If I do another “investment” car, I’m glad to know where to get parts. The amount that I paid for the parts was “more than fair.”
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September 2024 by Luis Camacho
Called to see if they had parts for a van and a robot answered but it just kept repeating itself ever time I tried to press 3 for parts pricing than it just hangs up on me.
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August 2024 by Andrey Khalidov
Worst lkq the female workers always have an attitude and throw stuff back at you and barely helpful most of the office people don’t wanna work all they do sit eat and talk and on returns when having a receipt for the part saying we can’t return it even tho it has a mark and everything just because she has an attitude and doesn’t wanna work don’t recommend it need new employees
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August 2024 by Robert McCann
*EDIT 7/22/24*
They got rid of dynamic pricing, praise god.
Parts prices are fair for the most part, not as cheap as competitors however the late model car selection here (2008+) is unmatched. I also scrapped a vehicle at this location and the home pickup service is great. It is nice to see the business responding to feedback.
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August 2024 by The Mumford Family Living
Came here for two Nissan tail lights and when it was rang up or came to almost $80! One didn't even have the plastic lens on the outside. I can buy a brand new one for $9 more each which is what I'm going to do. Only left with a rear view mirror for $21. Overpriced if you ask me.
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August 2024 by Erick Garcia
This place is a joke,pull a part is better.
This place is over price you might es well by the part online new, and the system they have is a horrible and very rude manager
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July 2024 by Craig Page
Prices at the counter don't match what's online, and when I asked about it, he said he doesn't make the prices
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June 2024 by Jason Hill
Very rude on the phone. Won't be spending my money here.
