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April 2024 by Malisa AbdulKhaliq
Excellent banking and great employees
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July 2022 by Reylin Sunni
This is a great bank. However their debit card and customer services is very very poor. I have been waiting a whole month to get a new debit card after my previous one got stolen. This is not the first time I’ve had to wait this long for a new debit card when my one before this one expired. It takes two weeks to get to you, then you call and are told it has been returned for no reason, mind you that you have to call them they will not call you to tell you this. Then you have to wait another two weeks. I have bills to pay and groceries to buy and going to the bank every week two towns over is ridiculous. My family also uses this bank and says the same thing happens to them, but it’s usually 2-3 weeks. It may just be an inconvenience, but that inconvenience has made me decide to switch banks. It’s a nice bank besides that, so if you’re okay being without a card for a month any time you need a new one then by all means go with this bank.
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December 2021 by Brittany Jones
My husband and I pulled up into the drive-thru at 5:45 p.m. on a Friday. With just 15 minutes before closing, a teller named Pam assisted us. She was kind, friendly, and did not make us feel rushed. She patiently answered all of our questions and never treated us as a bother. She is super sweet, knowledgeable, and I hope that this review actually has some kind of positive impact for her because she is fantastic!
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February 2021 by Brittany Belli
My husband and I pulled up into the drive-thru at 5:45 p.m. on a Friday. With just 15 minutes before closing, a teller named Pam assisted us. She was kind, friendly, and did not make us feel rushed. She patiently answered all of our questions and never treated us as a bother. She is super sweet, knowledgeable, and I hope that this review actually has some kind of positive impact for her because she is fantastic!
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February 2018 by Raeleen Gile
They were friendly and very helpful. I just switched to Intrust from a different bank and it seems like a great move!
