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December 2023 by Sean Thomson
Great shop, very high integrity. I had a challenging repair. I was consulted and asked if I wanted to continue at every step. The communication was refreshing and put my mind at ease. Customer for life.
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December 2023 by Michelle Tompkins
Quality work, great people, and excellent value! They will be my mechanic anytime I need work done! They don't try to tell you things need work when they actually done, even though, being a woman, I have found that some shops do. This one does NOT. Just excellent!
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December 2023 by Beth Johnson
They charge way too much for repairs !!! Still don't fix everything for the prices they charge and didn't put everything back together under my dash they left it for me to put back together.Take your vehicles some where else that will get the job done completely and not rip you off !!!!!!!! They Price gouge !!!!!!! They did my water pump cost me over $1300 dollars for that and only 200.00 of that was diagnostics. I found a better more reasonable place to do my work , on Western. I still have a leak ! I have to keep putting antifreeze in it. There was no antifreeze in it when I got it back it was all water they charged me for antifreeze but none was in it.Service: Auto water leak repair
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December 2023 by Victoria Ybarra
Awesome and amazing service. My vehicle was almost close to calling it a loss after my divorce. He vandalized my vehicle. I thought it wasn't gonna be able to be fixed. I went in for a quote at innovative and they said they would be able to help me. Awesome service and financing was quick and easy. Thank you all so much.
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December 2023 by Terry Walker
The service was great. I walked in, told them the issue and I left it there. I received an estimate via text and then a call. There was one small part I was not charged for as it was not included on the estimate. The one minor flaw, my car was ready the next day, I had to call and check on it. When I did late the next day, they let me know it was ready.
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December 2023 by Destiny Sheridan
My truck messed up Saturday night I wasn’t able to take it in until Monday morning I was there at 7:55am and they didn’t open until 8:00am and he got me in without a appointment I sat there for maybe a hour and they fixed my truck plus more stuff they found wrong with it. I really appreciate Innovative awesome work will be going back. This was my second time there and it was great ??
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November 2023 by Michelle Palmer
Dropped the car off via tow truck. Wish there was an obvious key drop box. Regardless, after I called and told them where the key was and my info, they checked in the car quickly and sent me a text. The service was prompt and fairly priced. I really like their text messaging system to let you know status and allow you to pay online. I’m a fan!Service: Carburetor cleaning
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November 2023 by Michael Brooks
Very good service and very clean shop very professional I would recommend these guys to anyone I’ll definitely be taking my car back here in the future. They will take care of you and get your car back on the road. Thanks guys at innovative. Y’all are the bestService: Electrical repair
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August 2023 by Patrick Tate
You were very professional & got the job done quick & I would highly Recommend! Thanks
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August 2023 by RUready4DTruth
Every time I have been there they not only fixed what I ask them to but other things they could as they spotted them.Get your oil changes here along with diagnostics and they will spend 15 or 20 minutes fixing things they find and it is included in the price! You'll be surprised what all a team of qualified mechanics can fix in 20 min. Friendly and nice and a clean waiting area top it off. Great folk.Services: General repairs & maintenance
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August 2023 by jennifer allen
Loved the service. The oil change special was as advertised. They even fixed my key. Thank You ? I will go back!Service: Oil change
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August 2023 by A. Melchor
I really wanted to like this place as it is locally owned and near my job. However, my experience with them was awful. I took my car in about a month ago because it seemed the AC wasn’t cooling as it should. I dropped my car off at 9 a.m, sometime later they called to let me know they needed to test the AC and I gave approval for the test. I didn’t hear anything back until I called them after 5. They quoted me $1600 to fix what was wrong with the AC this was on top of $200 I paid for the diagnostic. When I declined they said OK, you can just come by and pickup up your car tomorrow. I said “I need my car today.” They never asked if I could leave it overnight. Christian replied, let me see if the guy who worked on it is still here and if he can put it back together. He called back and said it’d be fine. The kicker, and why I waited a month to post a review is that I took the vehicle to 2 other shops to see what they thought and what needed to be done was an air filter change and a coil clean. So, if you want prices higher than the dealer for work that is unnecessary, this is your place.Services: Air conditioning
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August 2023 by Michael Tebrinke
I was very dissatisfied with this company I do not recommend them to anyone I was charged for diagnostic ($100.00) when we knew the trouble code already and then was told the part was defective after the truck was put back together and then told it would cost another 2hrs of labor to put another part in and since the part was not bought from them I felt pushed into purchasing the part from them and 2 times the cost of the part. Very dissatisfied and will not return and hope someone reads this review before making the decision to use this company for service
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August 2023 by Thicker Than A Snicker Thick
They were very friendly and fast. Got in at my appointment time. Great would recommendService: Oil change
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July 2023 by Andre Free
Excellent service. Fast and reasonably priced. Got a full synthetic oil change ($39.99) was in and out in about 30 minutes.Service: Oil change
