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September 2023 by Aaron Allen
This is supposed to be a location that pairs up with Geico to make the whole process easier. That is not the case at all. My repairs were done back in April 2023. It is now September 2023. The first issue is that Gerber never sent the final bill back to my insurance so I have not received my deductible back on it. I have called and called to try and get this fixed and the final bill has not been sent at all even after I provided them with a direct email to my claims adjuster. The second issue is that the original estimator who did my work is no longer there and missed a whole portion of the accident. I took the vehicle back in to Gerber and since the estimator missed the portion they have to run back everything through insurance. I was told, "Well since that estimator is no longer here it is going to be difficult to get it fixed." It has now been over a month and I have never been contacted back by Gerber to get an appointment put on the books or given an update on whether or not they actually contacted insurance. Overall, the follow through on the issues that the customer has is 0%. I would not recommend this place to anyone as I have had to work the entire process myself between the collision center and my insurance. I have used this particular location before when it was COLLISION WORKS and I had no issues with them at all.Services: Painting
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August 2023 by Gr8
Avoid at all costs. Took them 8 weeks to finish repairs. Car was left outside in a hail storm with a dead battery. Which cracked my windshield and caused significant hail damage to the body. Manager refused to pay for any of it, even with picture proof of the damage after drop off. Do yourself a favor and choose literally any other repair shop.
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August 2023 by Tammy Foley
They were courteous and quick and did a wonderful job fixing our car. We would definitely use them again and recommend them.
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June 2023 by Dillon T.
Don't go here broke my window seal and are avoiding fixing or claiming damages. Manager tried fixed but employee denied everything and had attitude. Employee lied about the process they used to fix hail damage, shop manager told truth but my window still broken. Also employee has old man syndrome and dose what he wants.
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April 2023 by Carrie Robertson
They are really good at what they do.
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August 2022 by Kenneth Deese
They did a phenomenal job. It took longer than expected due to parts shortage but they called me often with updates. I never had to call them to know where we were in the process. They even did some things that were above and beyond what was paid for, like replacing some faded pinstripes on both sides of the vehicle. I could not be more pleased ? , my wife said it looks brand new. ?
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August 2022 by Micah Mckamie
Update: Awful experience… vehicle took 2 months to get back and it came back with more issues than it went in with… the work done wasn’t done correctly. The technicians cracked my windshield in the process of fixing one issue… stay away if you value your vehicle and sanityServices: Painting
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August 2022 by Micah M.
If I could choose no stars I would... my vehicle took 2 months to fix and it came back with more issues than it went in with... finally gave up trying to get them to fix what they messed up... stay away...
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July 2022 by NicoleMarie WrightMayden
They are absolutely wonderful to work with! Highly recommend!
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February 2022 by Shawn Powers
Do not take your car or truck here. They are slow and my truck is still not finished. Found some things that needed to be fixed after i got it back and still have not been fixed.
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August 2021 by Connie Peterson
Collision Works is a wonderful company. They did the body work and paint on my car after the accident. Ashton and her team are wonderful people to work with.Thank you all again.Connie Peterson
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July 2021 by Patrick Hill
Hands down best body shop network. I’ve been in the vehicle industry for 10 years and this place is the best
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July 2021 by David Johnson
Friendly staff, excellent work
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May 2021 by Alexia Potter
I highly recommend coming here! I got in my first accident and I live here to go to school, so all my family is else where. Collision Works was so so helpful in guiding me through everything and helping in any way they can!! Everyone is so friendly and willing to help no matter the situation. They keep you very updated with the process of fixing your car which is awesome. They really are like a family here! 10/10 recommended!
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April 2021 by Diane De La Rosa
Very satisfied with everyone at Collision Works. Great customer service, very friendly, made sure you were taken care of and great communication regarding my vehicle repair status Also a big shout out to Cody Johnson my estimator and service advisor he made sure I was taken care of. Was excited to hear my car was ready earlier than expected. Thumbs up! Used CW before on repairs on another vehicle years ago and was satisfied with those repairs as well.Service: Body & Trim
