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November 2023 by A Loser
I was served mayra and she was amazing. I love her positive attitude and amazing service.she helped me find a wonderful dress and headband.
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August 2023 by Jessica Short
Love this place & thier sales!
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April 2023 by Kayla Kirkpatrick
Will not be going back. I was walked in on in the dressing room by a male while I had only underwear on. I informed one of the girls working and she said “oh that stinks, I’m sorry”. I left distraught and in tears. I learned my lesson on going into dressing rooms that don’t have locks on them, but this issue needs to be addressed so this doesn’t happen to anyone else.
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August 2022 by Tyler
Rude management. Don't bother asking them to buy change if you need it.
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July 2022 by Kevin Ao
If you're looking for an affordable dress or a great gift option, francesca's is the place for you. They're currently having a sale, and the staff is super helpful and friendly. I definitely recommend checking this place out!
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March 2022 by Vanessa Cole
I had my online order shipped to store. It took 10 days to get there then they specifically told me I couldn't try on my items in the fitting room and that I would have to come back if I didn't like them. I went back to the store and tried to return them in and now they can't give me my full cash refund because it's over 21 days since I ordered my clothes back in February despite the policy saying 21 days from pickup which was in March and its only been 14 days since I got them. This is ridiculous.
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August 2020 by Mary Base
Lauren at penn square mall is the absolute worst at customer service!!
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January 2020 by Marjorie Egert
Great selection. Friendly staff. Roomy fitting rooms.
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November 2019 by Kristina Lynn
Was not greeted by any employees, clothing selection was good but pricey
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August 2019 by Jena Rucker
Cutest little store! Will be back
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January 2019 by Michelle R.
I like this store. It's trendy and stylish but it's missing something. I saw some adorable fashion jewelry pieces but nothing that screamed "TAKE ME HOME!" Lots of pieces I liked, but not with the Imphal required to buy. There clothes are very young and trendy. I saw many pantsuits. I am not a fan of pantsuits, because I have to virtually get undressed to go to the bathroom. Oh well, the search to spend money continues.
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October 2018 by blaccswifey60 .
Cutest little store! Will be back
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August 2018 by Danny
They have a well rounded selection of clothing, shoes & accessories. Their stuff is somewhat high-end without the high-end prices. With that said you will still see items that are wildly overpriced. I think my pet peeves with Francesca's are the staff. They are friendly but slightly aggressive with the sales tactics. I'm going to assume they work on some kind of commission based system. If you like quality accessories there's probably something here for you.
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January 2018 by Lazarus C
They have a well rounded selection of clothing, shoes & accessories. Their stuff is somewhat high-end without the high-end prices. With that said you will still see items that are wildly overpriced. I think my pet peeves with Francesca's are the staff. They are friendly but slightly aggressive with the sales tactics. I'm going to assume they work on some kind of commission based system. If you like quality accessories there's probably something here for you.
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October 2016 by Chelsea McQuigg
2/3 times I have shopped at this Francesca's, they "forgot" to give me one of the advertised discounts. Must really need help meeting sales goals.
