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February 2024 by Michael Spelts
Dual was very helpful and they did great work.
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January 2024 by Grace K.
They were very helpful. I had suggested what the automotive problem was and they took me seriously. During the repairs a separate part was damaged; they were honest and quickly ordered and replaced it at no charge to me. The prices are fair, slightly on the high side, but still appropriate. It's worth the cost knowing they're doing a good job.
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January 2024 by Kim Pierce
I highly recommend this facility. Not only the ease of scheduling service appointment online, which I LOVE, but my vehicle was done way earlier than expected and all personnel were professional and friendly. This is my go to repair/service center.
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January 2024 by John Bartels
First, they were very accommodating when I had to reschedule at the last minute. Second, they got me in on time. Third, when I asked to check out something that another tire place said was a problem Firestone said there was nothing wrong and I didn't need to do anything. This place and its employees are great.
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December 2023 by JB Byrne
Fast , friendly and fair.
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December 2023 by Ally Mead
They have taken care of our cars for years!
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November 2023 by Mimi Tyner
Had an appointment for an alignment and was done within an hour. Although I had to return shortly after because my car was still slightly pulling to the right, they had no problem taking my car back in and looking at it. I didn't get the gentleman's name (I believe he's the manager), but he had the technician swap tires around to see if my tire was the issue. After about 15 minutes, he sat down and explained the issue in further detail. I was so afraid to take my car somewhere and be "taken advantage of" because I'm a woman, but the manager's willingness to take my car back in, keep a positive attitude and having the techs do just a little more to see what the issue was, definitely put my mind at ease!
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October 2023 by sharon copeland
Dropped my car off in the AM to get a tire fixed. They called me a couple of hours later that it was ready and no charge since the tire was bought there. I am happy with the service I received.
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September 2023 by Corey Russell
Made an appointment online for 10 am , drop my truck off at 9:30amI called they said they can’t get to my truck today. Making an appointment here is useless, won’t be back.Service: Wheel alignment
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September 2023 by Jessica McKinney
Amanda took such good care of me! I accidentally deflated my tires more trying to air them up. She was very sweet and helpful and hooked me up! She is amazing and I really appreciate the help!!!Service: Tires
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August 2023 by Joseph Hendrix
I've consistently brought both of our family cars to this Firestone location for 8+ years. The team provides great customer service and give honest suggestions for repairs.Services: Tires
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August 2023 by Destiny B
Came in with issues with my car starting. Was told by another worker it wouldn’t be until next week that my car could be look at. Dual came out and took a look at my car and tightened my battery terminal. He was such a great help!
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July 2023 by Cameron Taylor
These folks are busy, so schedule an appointment. I was there for 40min today and 6 people walked in without appointments. They were unable to take care of everyone, of course as that was a lot! But accommodations were made for many of the people, and they kept a good attitude while being slammed. I use this location for oil changes and tire service, for my car, truck, and horse trailer. Highly recommend.Service: Tires
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July 2023 by Everett C.
The timing belt on my car broke while I was driving and I had the car towed to this location for an inspection / repair. The engine had the typical damage associated with a broken timing belt, including a destroyed water pump and bent valves. The service manager Joe and Dual gave me a reasonable price for replacement of the time belt, water pump, and valve replacement. The initial timing belt install and head job took only a couple of days, but there were some issues with the timing of the valves so the car had to be returned to the shop 3 times before final acceptance. Each time I had to return the car, Joe was very courteous and addressed each concern, and eventually got the car to the original working order. Overall, I had a great experience with this location, and I would return here to have repairs done in the future. Honest, kind mechanics with good service who stand by their work.
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July 2023 by Ary Flores
Came to fill up my tires! Staff was so quick and friendly. Took literal seconds to help me out.