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February 2024 by David Kamphaus
The employees are nice as always. Been renting from the the Memorial location in Edmond for two years now. Many great experiences.One bit of feedback is getting control of smokers in your new rentals. As a former smoker it is easy to detect. Raise the bar a place a lifetime ban on any violator. Use warning signs in the building of the ban.Cigars and cigarettes never come out o a vehicle. As a loyal customer I am advocating for Enterprise but I also will not be taking another car that has been smoked in. I have expectations that are reasonable.
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February 2024 by Orlando Collado
Great overall service! Zac and Ty made sure I was taken care of. Good people and service. This is why I always rent from enterprise.
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February 2024 by Misty Gentry
Q was just the nicest person to deal with. He even went to get an extra clorox towelettes so that my sister could get the red mud on her new shoes. I really enjoyed having him to help with our rental.
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February 2024 by Chuck Sinclair
Ben, Brittany, and Mercedes at the 421 E Memorial Rd, Oklahoma City, OK 73114 location are fantastic!
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February 2024 by Angela Parton
I always get great service from them. Ben helped me at my last visit. I won't use any other rental place.
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February 2024 by Cherie Robinson
Customer Service A+! My favorite location (Edmond) in OKC. Great cars, great service. Very helpful both on the phone & in person.
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February 2024 by S. M. Warren
Mercedes and Ben were fantastic. I was stuck in a difficult situation where I needed a rental in a tight window of opportunity. Even though the lobby was packed, they were polite, patient and effective handling all the people and my problem as well. Definitely recommending them to anyone needing a rental. Thanks Enterprise!!
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February 2024 by Aaron Crockett
Called to schedule a pickup at 0830, called day prior ensure pickup time and called 45 minutes prior on day of pickup. Still arrived over 30 minutes late with no call, so don't count on them being on time and ensure you call them multiple times to make sure they actually show up.
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February 2024 by Kris Elam
I had a great experience at enterprise. They were courteous and explained everything to me. The only concern I have and this is aimed at corporate is the hours! Please corporate get some satellite offices that are open after 5:30 pm.
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February 2024 by Frederick Cooper
Erykah and Mercedes are superb ladies to work with. Best in Class customer service. Personalized the experience and ensured I was taken care of from start to finish. I recommend this location. You will get first class treatment. Thank you
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February 2024 by Michelle Bryant
Diego, the very good about helping us out. With this new car we've got a 2021.Hi hyundai akona
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January 2024 by Grant K.
Update - after responding to me within minutes of my first review, there has been no further attempt to contact me for 4 business days. There have been new toll charges though. This place is an absolute joke.
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January 2024 by Sinclaire Leverenz
Very helpful! They made it SUPER easy to extend my rental for the days my car was in the shop! Mercedes was AMAZING!
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January 2024 by Jake Marple
Ran MUCH better than the Broadway location. No more waiting 1-3 hours for a reserved car.
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January 2024 by Maurice Car
Service was friendly but the vehicle was dirty, sticky, and smelled like smoke. Honestly, couldn't wait to give it back.
