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June 2025 by Darnell Swift
Dillards is THE store!
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June 2025 by Jennifer Buffington
Fantastic service and fantastic the selection....
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June 2025 by Cheryl Hill
Hard to find good help in handbags. Walked around looking, and three associates watched and no one acknowledged me
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June 2025 by olivia buel
I bought a dress Friday evening that I thought I would wear to a wedding the very next day, on Saturday. The day of the wedding came and I started realizing I did not like it as much as I thought I did so I needed up wearing a dress I already owned. I tried the dress on in the store on Friday and that was the only time I wore it. I had taken the tag off of it Friday evening when I got home because at that point I still thought I would wear it the next day. I came in on a Sunday (not even 48 hours after purchasing) to return it since I did not end up wearing it(and knew I would never wear it). I had the original receipt and the tag with the proof of purchase sticker with me upon returning. The lady who “helped” me return the dress was very snarky and a little rude about the fact I took the tag off. She implied that she did not know if I actually wore the dress or not (of course I offered to show her pictures from the wedding, she declined 🤣) and said that it is common sense to have tags attached when you return something to any store, not just dollars (even though I have made numerous returns at different stores without tags being attached over the years). I pulled out my receipt and read the policy printed on the back and told her the receipt says nothing about having the tag attached if you return it. The receipt only mentions having the original receipt and a “proof of purchase sticker” which was placed on the items tag after I bought. Both of which I had with me at the time of return. She ended up returning the dress but only after being rude and giving me shit for taking the tag off. Dillards either needs to add to their return policy on the receipt that you need to have the tag ATTACHED, have their cashiers tell every customer upon checkout or put signs by the registers. It is a little crazy to me that she gave me so much trouble for something that was not made known to me. I do appreciate her still returning the dress but I don’t appreciate the attitude and the way she talked while doing it.
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June 2025 by Ehlena Peabody
I'm fully aware Bra's at Dillards are $100+, and I'm not bothered by the price. The sales woman told me I was too poor to afford a bra multiple times and that I had a smaller chest than I actually do. I'm so disappointed because I had a great experience in this department a couple months ago and I was excited to buy more bras here. I've never been more insulted.
This is the kind of classist bull** that makes me never want to contribute to an organization ever again.
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May 2025 by D C
Isaiah in the men's shoe department did an amazing job for us on Saturday. Don't care about Dillards, but we will come back because of our experience with Isaiah.
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April 2025 by Casey Smith
Good service, good place... I like to buy stuff for my wife here.
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April 2025 by Tamara Fox
A gentleman in the men's jeans department helped us on April 22nd. He went above and beyond helping my son get exactly what he wanted/needed for his birthday. Thank you sir. I wish I would have caught your name.
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April 2025 by David Fry
They were pretty busy but the staff was very helpful in my shopping experience. They asked if they could help and approached me instead of walking the entire store to find someone for assistance. Great job and keep up the Customer service.
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April 2025 by T McSwain
Great affordable lingerie selection, and the staff is always very knowledgeable and helpful.
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March 2025 by Ericka Burleson
They are having a great shoe sale right now! Cute Uggs and more!
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March 2025 by ThatBamagirl
Ok I wanted jeans, no one to help me, wanted perfume no one offered to help again. Left, no customer service so dillards kma
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February 2025 by Josh O'Neal
Had a great experience here this morning. I had a couple items that were a little too small and wanted to exchange them. Upon arriving in the store I was greeted by Gil whom was very friendly and helpful. He showed me where I can find the items I was asking for and came back shortly after to check on me. Once I made my selection, he promptly helped me with the return and purchasing of new items on a store gift card. This is the example of customer service consumers look for. Great job Gil, and thank you again for your help!
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February 2025 by Cherry Nikkel
What a waste of my time, they had the shoes I wanted and couldn’t find and quit looking and left me just standing for 30 plus minutes. I left with nothing.😡😡😡
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February 2025 by aaron V
Rude employees
