-
September 2024 by Henry Schmidt
why they are close on Labor day when use truck driver need a part. other auto parts stors are open. so us truck drivers gets Screwed
-
September 2024 by matt howard
I would like to thank Asia and John for their absolutely amazing customer service I'm new to having an RV and there was warranty issues that were addressed professionally and promptly I will be back and I will continue to tell my friends about Cummins great job guys!
-
January 2024 by Bill Beamish
I had a check engine indicator with a nasty fault code just outside Oklahoma City. We have a Tiffin Motorhome that we live in, so there was some urgency to get it addressed. The OKC Cummins guys got us in quickly. They were honest, professional, and skilled. They took the time to explain everything and educate me in the workings of the Cummins fuel system. They did everything possible to make us comfortable and finished the job as quickly as possible. These are the kind of folks you keep going back to.
-
November 2023 by Larry Scott
I had a very expensive emission recall from Cummins on my 2013 American revolution coach and they got it in took a couple days but we thought but they did a great job in and out 2 overnight stays John was a wonderful guy to work with appreciate all your help thank you so much. And Clarence the mechanic appreciate all your help.
-
October 2023 by Brittney Lusk
Jacob and Karoush are always helpful and knowledgeable in parts!
-
August 2023 by Shannon Layman
Make sure you have DEEP POCKETS. Their shop rate is OUTRAGEOUS and they don’t detail labor rate and labor hours on the invoice, just slap a LARGE amount on the bill. My extremely well maintained Onan 7k watt gas generator went in for oil spitting out the exhaust. The day of repairs, I was told several times the techs were worried they wouldn’t finish that day. They had 2 days to give me that heads up and didn’t. Suddenly after lunch, it was going to be ready early. I had $267 in parts and $2800+ IN LABOR. The *very next day* there was oil leaking. I was told that was a new issue and it would be another $2,000 to fix. They fixed the motor back to full capacity which put full pressure on the head gasket. Apparently testing with a load WAS NOT PERFORMED and that’s how this was missed…or was it? I’m a single professional woman and I feel extremely taken advantage of. They had me over a barrel and because I didn’t know what to look for or the right questions to ask, it’s my tough luck…paraphrasing the branch managers words.
-
August 2023 by Shannon L.
Make sure you have DEEP POCKETS. Their shop rate is OUTRAGEOUS and they don't detail labor rate and labor hours on the invoice, just slap a LARGE amount on the bill. My extremely well maintained Onan 7k watt gas generator went in for oil spitting out the exhaust. The day of repairs, I was told several times the techs were worried they wouldn't finish that day. They had 2 days to give me that heads up and didn't. Suddenly after lunch, it was going to be ready early. I had $267 in parts and $2800+ IN LABOR. The *very next day* there was oil leaking. I was told that was a new issue and it would be another $2,000 to fix. They fixed the motor back to full capacity which put full pressure on the head gasket. Apparently testing with a load WAS NOT PERFORMED and that's how this was missed...or was it? I'm a single professional woman and I feel extremely taken advantage of. They had me over a barrel and because I didn't know what to look for or the right questions to ask, it's my tough luck...paraphrasing the branch managers words. I have since learned what to look for and what to ask. HARD LESSON LEARNED.
-
May 2023 by Brett Hickman
The service may good here, but don't how you would know, no one there ever picks up a phone, it all goes to cummins corporate or to a voice mail that no one ever calls back.
-
May 2023 by Christie I.
Be careful of their billing practices! They will get your credit card in advance. A 15 minute call with no work, no parts was over $500. There are other companies in town that service all different generators.
-
April 2023 by Gene C.
The office staff and technician were polite and helpful during my first service experience with my RV generator.
-
January 2023 by Lori Craft
This place is incompetent and tries to charge you for their incompetence. They couldn’t fix my generator on my RV because they couldn’t find anything wrong with it when I know there’s something wrong with it when it won’t run and then they want to charge me $600 for a diagnostic fee but they didn’t find anything wrong. I will never be back.
-
November 2022 by Jimmy Davis
Counter guys was where a lot of help
-
November 2022 by Gwyn Burrow
Overall a good experience. A+
-
October 2022 by Adam “FASS” Kriete
The parts guy needs a raise! Super knowledgeable and went the extra step to ensure I had the right part. Got my account set up for future business. Wish they work on medium duty trucks but they still pointed me in the right direction on which shop to go to. Now that’s service.
-
September 2022 by Mark Davies
Traveling and had the DEF injector go out in our motorhome. They worked me in and took great care of us. Very reasonable and great service minded people. I highly recommend them.
