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February 2024 by Kori Jeffries
I am an existing customer of cricket. I went in the store to add a line since I had broken my phone. I found the phone I wanted online for $60 I went in store asked for the same phone and Makayla told me it was $291. She never asked any questions she was too busy flirting with her coworker to ask questions from me or even hear what I was saying. I got the exact same phone online from cricket, for $94. That's a hell of a differnce!!!!!
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August 2023 by J R
Great customer service at this location. I needed a new phone & Maria took her time to find the perfect phone for me & the accessories needed at a great price. Definitely coming back here if I ever need help or get anything else for my phone.
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August 2023 by Maurice Johnson
This is the best store yet I have been to yet. I asked the manager about a new phone an she recommended me a different device that supports my headphones an took her time setting up my device as well. I will continue to come to this store from now...
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August 2023 by ilse juarez
Wow, is all i can say. The lady(manager) there is extremely rude/racist! The 3 guys in front of me were trying to pay their phone bill. The guy mentioned he has always paid his bill there, but the lady there say they couldn't do that, and they would have to call. Guys tried to explain, and she said she was the manager there and she knew what she was doing not them. They left really angry. Now i went in to replace a lost sim card for my s22 ultra. Note* she never made eye contact with me*she just looked at my phone and said i couldn't get one. I asked why she said cricket no longer works on ultars and said she would not be able to help me further. She was extremely rude when i tried to tell her that it was working before. Again she said she was the manager and knew what she was doing... i went to another store, got my new sim and it works!! Do not go to this store!!!
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August 2023 by maria monday
Nice customer service, and help with transferring all my info.
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July 2023 by Google user
Great customer service at this location. I needed a new phone \\u0026 Maria took her time to find the perfect phone for me \\u0026 the accessories needed at a great price. Definitely coming back here if I ever need help or get anything else for my phone.
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June 2023 by Celest Orion
Female worker at the store was rude when coming in to ask about the status of a pending interview, stated manager was not in, but put up an attitude when asked when the manager may next be available, basically stated to just keep showing up and try your luck, not even a recommendation of a possible time to phone the store for more information. If this is the caliber of employee the store decides to hire, then it may be better off finding work or business elsewhere.
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June 2023 by ManWhyHe So Funny
The new manager is turning this location into the to go to place when it comes to cricket with her new organized team they are always so helpful when I come in to check out new products and pay bills
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October 2022 by Lyndon Sumpter
Jamie is an awesome attendant I called 8 different stores about my phone none of them picked up but this one the customer service was absolutely amazing she listened to what was said and assured that the problem at hand would be fixed thank you
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October 2022 by Brittany M
Went there today around 12:45 pm since online it says they are open only to find a note on the door saying that they are closed due to the internet being down.
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October 2022 by DC
These guy's are so awesome with customer service ?
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July 2022 by Will Whigham
Great lady's ,very helpful,???Definitely recommended place to shop
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April 2022 by Kylie Kale
Not very fast when someone need to replace there phone right then and there!
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March 2022 by Joey Eyler
Places either packed or dead if you go to this location just plan on being there for a while. Just a extra bonus if you're not
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February 2022 by That Person
The staff at this location is really wonderful and better them most crickets I've been to they were willing to help with my email and even stayed past closing to help me get the rest of my stuffJamie was super amazing for helping me get my stuff from my broken phone she made me feel welcomed and made me laugh she was so fun tobe around I would definitely recommend this cricket to my friends and family
