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February 2023 by Monica Perez (Mercy)
Amazing customer service!!
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February 2023 by Reginald Payne
Nice an friendly. They always mention what deals they have I have been going to another store an never was mention anything am glad I came to this store an looking forward coming here .
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January 2023 by Lety Ramirez
Angelica the manager at this store, terrible service. Took advantage of my parents going into buy a phone with out any knowledge of what they were getting she Sold what she wanted or needed out of the store. Less than 24hrs later I come to return the phone my parents had bought because it was lagging and the key board was freezing up, I was told I had to come back in the afternoon because Angelica wasn’t in the store to authorize the refund, my parents end up going in the afternoon only for to want to refund them $59 out of what my mom had paid $113. She said it was because $25 had to be charged for a restocking fee I asked what bout the other $29 she said it goes to the taxes. I asked for a superior to her she told me to call customer service. (She did end up refunding $80 something but NOT THE FULL AMOUT SPENT IN THE STORE) I call CS they explained the Cricket wireless refund policy and was asked to return to the store I should get 100% of my money back if she refused to do so to ask her to call customer service so they can explain the refund process to her. My father then returned for the 3rd time in one day to the store and she refused to contact CS she said she had to do what her DM was telling her so she wouldn’t be refunding anymore money. I asked her to give her DM my number because I wanted to speak to them directly. Customer Service and the stores need to get it together and on the same page.After well over 7yrs with cricket we will be going to a different carrier if this problem isn’t resolved.
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November 2022 by keidy echeverria
This place is the worst in Oklahoma City the girls are not professional they are roude apart they do not especially respect the manager is very foul mouthed yesterday that place treated me very badly and ugly I do not recommended it
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August 2022 by DC
I like this store cause it's in and out w/ no lines. So this place is a two thumbs up. ??
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February 2022 by Ester Rodriguez
Nice and friendly recommend 100
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February 2022 by Rhonda Allen
The life and times of ( RHONDA ALLEN) enjoy
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December 2021 by Glynna Howard
Nice people an a clean store would highly recommend this store . They help me on getting my bill payment only $40 for both of my lines am so happy
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December 2021 by roberth galvan
They do not solve anything for you, just try to get money from you, they speak Spanish but they do not help at anything at all, I prefer to deal with other people than the one who works there
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October 2021 by Alexandria Andrade
This location has terrible customer service that I have experienced with Cricket in years. Angelica had me stand to the side and proceeded to have attitude until I figured out my pin. She and the other rep began to make remarks about me amongst themselves. She didn’t even offer for me to do a security question which I have done before. That there alone was when I began to feel it was more personal rather (hateful attitude) than for filling a customers need. Then from this point out the store started to fill with people that she could make sales from. So that’s when Angelica finally decides to ask me for my security question and pushes my payment through. I just felt like this could have been done from the very beginning. Just to push me through at the end of this chaotic experience was humiliating. To have to go through all that was just a bit crazy!
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October 2021 by Arturo Jorge Fanjon
Best service girls are nice the manager is such help with explaining features of the devices 100 recommand
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September 2021 by erica calzada
good and fast service with free hbo max
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September 2021 by Jose Silva
Clean place with friendly and helpful people
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June 2021 by Hunterr Ellison
It was great the lady’s in here are awesome and take good care of you ?
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May 2021 by Arturo Fanjon
Best service girls are nice the manager is such help with explaining features of the devices 100 recommand
