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December 2023 by Collyn Lee
Credit Union One has provided me with ENDLESS support! Samantha and Laura have been nothing short of amazing!!! If you need a credit union that will quickly approve, and give help you support your finances, Credit Union One is it!!!!
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October 2023 by Ginger Clayton
I have never had anyone at a financial institution treat me so rudely and seem to enjoy it.
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August 2023 by Deborah C
I have banked with Credit Union 1 for over 20 years and have always had the best customer Service. They are who I go to for my loans, and they always do a quick turnaround. Laura Pinkston was my loan manager this go round, and she was awesome to work with. A million thanks Laura for your help. CU1 is the place to go if you want fast, efficient help.
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August 2023 by Shellye Sourie
Thank you Credit Union One for meeting my emergency needs. Laura was very friendly and helpful..Thank you so much for fast, friendly service
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August 2023 by Carla Montgomery
What a life saver! Quick to respond and really listens and works with you. They are very personable and professional.
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August 2023 by Kenny Thornhill
I applied for a credit card with the credit union. Laura was great to work with. The approval process was pretty easy.
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August 2023 by alberta g
Laura was professional and attentive to my request and needs. The turnaround time was quick. I appreciate doing business with Credit Union One!
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June 2023 by Ronald McHaffie
Always have had excellent service from Laura Pinkston. The Credit Union has been very fast and efficient for all of my loans. It's been a pleasure doing business with them.
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June 2023 by Ryan
Great Credit Union. Entire car loan process was easy.
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April 2023 by Suzanne Landtroop
I’ve been a member of the credit union for over 30 years and during that time I have had numerous loans with them numerous different accounts, and I have always had excellent service when my local bank put me on a veritable interest rate for a equity loan and the interest rate shot at three times to 8% before I ever made the first payment. I knew where I could go and get better service quality service. Credit, Union One certainly gave me better service a fixed rate just the number of years that I wanted and wonderful service. They kept me informed the answered all my questions. I will continue to bank with them. Next time they’ll be my first choice for any financial need. And a big thanks to Laura who handled my loan.
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March 2023 by Destiny Mask
I’ve been with CUONE for about 6 years and from my first time visiting them felt like family. They where in my best interest when financing my first vehicle.
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March 2023 by Tania K
Credit union one has been great for meeting my financial needs! I have used them to refinance a car, a personal loan, and a loan for a new car. Laura is great to work with and the application process is easy! They have extremely competitive rates and have definitely saved me a good amount of money on interest! I will continue to work with them for all of my future financial needs.
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February 2023 by Kate Edge
Similar issues as stated with others on account freeze. They will not take a POA and say not required to give explanation and will not unfreeze account without a client for 30 years who is medically documented as bedridden to come in person. I will be filing reports with FDIC and Federal Reserve. Do not bank here. Very small branch and low quality with consistent misinformation.
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October 2022 by Rodney D.
This is a terrible place to bank. The staff from the top down are rude and arrogant. They would not provide a reasonable accommodation for a customer with a disability as required by the Americans with Disabilities Act. I would rather keep my money under the mattress than bank here.
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May 2022 by Mike Dodson
Great customer service, very nice facilities.BUT A BANK THAT MAKES A TON OF MONEY OFF PEOPKE DOES NOT HAVE A PUBLIC BATHROOM. WOW. lol
